Knowledge Base

[RESTORED] 2G, 3G and 4G services impacted across the UK - 6 Dec 2018

Started by: roxy_r
On: 06/12/2018 | 07:05
Replies: 4861

by: tommochloe17
on: 07/12/2018 | 14:01
All mine is working
Message 4401 of 4,862
by: chelseamaniac
on: 07/12/2018 | 14:01

It was not just Thursday though was it as the post suggest I still had problems into Friday morning

Message 4402 of 4,862
by: evee_buzzacott
on: 07/12/2018 | 14:01
Everything's working normally on my phone again but my mms messages won't send, any advice would be much appreciated!
Message 4403 of 4,862
by: stegr08
on: 07/12/2018 | 14:02

Can we get any companies for the inconvenience I only asks as have heard people on o2 have had companies?

Message 4404 of 4,862
by: flip82
on: 07/12/2018 | 14:03

Yesterday I started using a new phone. Unfortunately because of the issues I haven’t been able to activate iMessage. It worked on my old phone yesterday morning (on WiFi) after the network had already failed. Normal text messages say not sent my end but, arrive roughly 3 times at the other end? When can I expect the service I pay for to be working correctly again? Thanks. 

Message 4405 of 4,862
by: katm2015
on: 07/12/2018 | 14:03

It's all well and good the issue is being solved and we're being asked to remain patient. What about compensation!? This has put a lot of people out! I will never understand how this big companies are quick to take our money but when their at fault don't ever want to compensate for the loss of service the customers receive! Giff Gaff provide a means of compensation for your customers!

Message 4406 of 4,862
by: cleggnut26
on: 07/12/2018 | 14:06
So all things people missed through a techical problem phone calls and text arnt they getting rewards or a gift we are in 2018 not stoneage cause if late payments on bills we would get charged so works both ways
Message 4408 of 4,862
by: gavfoster
on: 07/12/2018 | 14:07 edited: 07/12/2018 | 14:09


Message 4410 of 4,862