[RESTORED] 2G, 3G and 4G services impacted across the UK - 6 Dec 2018

[#1]

What about compensation for complete loss of network for more than two days  ? My wife is with O2, they have offered two days airtime credit...at least. We are using the same network,  what are we getting except an apology ? Maybe it's time to move to another service provider !!!

[#2]

@bialobrody

Well just for starters I live in the UK...

So how I ment to know the network names for other companies outside the UK.

Having read in multiple places there where affected networks in Japan and also Canada (learned from a friend in that area at the time)

[#3]

Hi @roxy_r  @dez_d

Can i double check whether the issue with sending txt and people recieving multiple txts has been resolved?

If not is it not better to open a new thread around this issue or confirm that sending txt and recieving them has also been resolved and put it on your post.

[#4]

Get your girlfriend SIM card pop it in wait for all the wap settings to download install all onto your mobile phone then after that put yours back in and run on O2 settings ?

[#5]

Hey @ray2,

We now have a service thread up about that now: https://community.giffgaff.com/t5/Service-Updates/Resolved-Text-messages-issue-6th-and-7th-December-...

[#6]

How do i register for the award to be placed with a charity

[#7]

@bilkog wrote:

How do i register for the award to be placed with a charity

Youi should be receiving an email in the next few days which will enable you to chose what you want to do with your compensation.

[#8]

I hope I get my airtime credit CEOs of charities get paid too much I’m not contributing to Xmas bonuses 

[#9]

Do youknow when these emails will be coming out as I havnt received any email about compensation etc yet..

Thank you

[#10]

How  do I make a complaint from this for the 4G going down last week plz