Knowledge Base

[RESTORED] 2G, 3G and 4G services impacted across the UK - 6 Dec 2018

Started by: roxy_r
On: 06/12/2018 | 07:05
Replies: 4861

by: field96
on: 06/12/2018 | 19:58

Will anyone be refunded? as it is the last few days of my £25 data bundle and I am really not happy that this has happened !! 

Message 2621 of 4,862
by: mccreadyds
on: 06/12/2018 | 19:58

What a grim day!


So I use my phone to get to jobs using Google maps, and receive work and new jobs by email, this cost me a fortune. Very very annoying.


Message 2622 of 4,862
by: pscotty21
on: 06/12/2018 | 19:59

Data, texts, calls all up and running again for me, Just restarted my phone 5 minutes ago and its back in business.

So looks like the problem is finally being sorted.

Please click "BEST ANSWER" on my posts if you believe I have provided it for you.
Get a free giffgaff Sim
Message 2623 of 4,862
by: vaustute
on: 06/12/2018 | 20:00

Don't have mobile data and can't send text messages all day!! Can I receive any compensations??

Message 2624 of 4,862
by: griffo68
on: 06/12/2018 | 20:01

Hope we get some sort off free goodie bag after this what a joke 

Message 2626 of 4,862
by: mrarrow
on: 06/12/2018 | 20:01
Nope none. You don’t deserve any.
Message 2625 of 4,862
by: ikran92
on: 06/12/2018 | 20:02

 Incase some of you haven't watched BBC news earlier today, the O2 chief executive Mark Evans was questioned and promised the fault will be fixed by 5am Friday morning. That means data, calls and texts should be working normally by then.


Hope that answers the question of "when will it be fixed?". 


Let's hope they deliver on their promise. 

Message 2627 of 4,862
by: lalan36
on: 06/12/2018 | 20:02

Hi there, I m flying through Europe and I need my 4G and Roaming working. Will that issue will be repaired by tomorrow 6 am?

Message 2628 of 4,862
by: mi35chael
on: 06/12/2018 | 20:02
Pls my intenet is not working
Message 2629 of 4,862
by: mrarrow
on: 06/12/2018 | 20:02
I KNOW RIGHT. Typing in caps or whinging on here will make no difference.
Message 2630 of 4,862