[RESTORED] 2G, 3G and 4G services impacted across the UK - 6 Dec 2018

[#1]

Again? I literally just did 😂

[#2]

is there any sort of compensation coming from this? All my company phones are run on giffgaff and this caused a loss in business yesterday. Just thought I'd ask as I've heard o2 are compensating thier customers.
Kind Regards

[#3]

I expect  I expect that the same form of compensation that O2 are passing through to their customers will be forwarded on to your customers as a matter of principle!!!

i await your response before renewal of this months tariff payment 

[#4]

Will i be compensated for loss of services 

[#5]

All we want to know is what compensation are you offering? Or a gesture of goodwill as this issue STILL isn't rectified. 

Although I understand you are doing all you can, the poor lines of communication and the absence of direct contact with the company is incredibly frustrating. Provide better channels of communication. 

[#6]

Will i be compensated for loss of services 

[#7]

Would like compensation for the inconvenience this has coursed me! Or I'm strongly thinking about changing network! ... this has coursed alot off trouble for me.. and would like somthing back... many thanks  

[#8]

Hi r we get any compensation for the lost of our fone use thanks

[#9]

Guys....
reading back a couple of pages can be beneficial and save the constant question having to be re answered over and over again

by: roxy_r community giff-staffer
on: 07/12/2018 | 12:48
Hi, we will be posting soon about our plans to make it up to our members, so keep an eye on the Announcement forum. I will also make sure I post a link here so everyone is kept in the loop.

community manager in the Help&Support area

[#10]

Still can't make calls, no text. Just checked....