Activating a SIM using PayPal
Activating a SIM using a voucher or a card
Topping up via Paypal
We were experiencing issues when members are trying to activate via PayPal. Activating with a card or a voucher is working was normal as well as using PayPal for anything other than activation.
11:10 - 02 Mar 2018
We are experiencing unexpected declines on activation using a PayPal. However, using PayPal for topping up is working properly as well as activating a SIM with a card or a voucher.
We are investigating this issue as we speak and we will let you know as soon as we have an update.
Please click the spoiler for a full history of this service issue to date.
11:49 - 02 Mar 2018
Our teams have identified the cause and implemented a fix so everything should be back to normal now and activations though PayPal should be working smoothly.
We will keep a close eye on it just to make sure everything is good on that front.
Thanks a lot for your patience and I hope this did not cause a lot of inconvenience,
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