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Blackberry...the wait is over.

handy giff-staffer tom
handy giff-staffer

I’m really pleased to announce that from today you’ll be able to get Blackberry services on giffgaff.  You can now get a Blackberry add on to your goodybag for an additional £3, which will give you access to full Blackberry services, such as BBM. 

 

We’ve had lots of giffgaff members asking for us to provide Blackberry services both here on the Forum and in our Social networks, especially on our Facebook page. 

 

Unfortunately we had to delay the launch of Blackberry due to some service issues which impacted our core infrastructure however with fixes made (and being made), I’m happy to say that we are now in a position to push Blackberry live. For those giffgaffers who buy the Hokey Cokey goodybag, you’ll have a little longer to wait (sorry) as we are still working on adding the functionality to buy it with Hokey Cokey.

 

We had some handy giffgaffers helping with the testing of Blackberry so thank you to all of those who helped out.

 

So, that’s it, giffgaff meet Blackberry, Blackberry meet giffgaff.  Why not pass on the good news and let your friends who are on Blackberry know that giffgaff is up and running with BB.

 

Tom

413 Comments
newcomer

I bought Goodbag with blackberry service but by BBM doesn't work and i cant send text,,,anyone can help me pls

newcomer

can you tell me what the problem was btween the network last 14 days...i have topped up and evrything all went through and took my balance but on my homepage it was still saying "its being updated" its been like dat for the past 7 days and now evrything comes up including how much mins ect i got left ,but at the bottom it says blackberry add-on disabled.i have been talking to an agent they havent been helpfull other than giving me £10 pounds back which was kind of them .but they stil havent sorted out my accounts,thinking to leave giffgaff not just me but ALOT off my school mates.

newcomer

I have paid the extra 3 pound and it's been 3 days, but my blackberry still wont load internet? Please Help :S

newcomer

do you eed internet to have bbm ?

newcomer

I am going to put my sim in to my blackberry and top up thursday and completely move to giffgaff now..... when i but the service will my bbm automatically work on giffgaff??

I've had no message from giff gaff after purchasing this add on !
trainee

I wouldnt recommend GG for Blackberry  1 they dont move to quick and you cant just add this to your plan.. Tarriffs should change at midnight and be active the next day. but never happens. Customer service is email based takes too long to deal with your problem. No call centre to help you with anything and people like to talk to someone. 

 

To add BB on any other network you just call them. 3 mins later with a battery pull out your all running with GG it could be 2 days or 3 days later before you get anywhere. So 3 days of your BB service as expired before you have got to use it. I might just knock this in the head and go back to Orange it was less trouble and if there was a problem a quick call sorted it out. 

Regards all

newcomer

i feel like changing my network topped up £10 plus £3 add on and no internet! its a joke!

newcomer

ive topped up,bought goody bag plus bbm add on but i cant get my bbm to work,this is terrible so thats a days bbm ive been charged for without using it,im actually spitting feathers

newcomer

ive been waiting 17 days for my bb add on to activate and still waiting,its now sayin bb add on deactivated really not happy should not of realised if was not ready!