Get Help

Blackberry...the wait is over.

handy giff-staffer tom
handy giff-staffer

I’m really pleased to announce that from today you’ll be able to get Blackberry services on giffgaff.  You can now get a Blackberry add on to your goodybag for an additional £3, which will give you access to full Blackberry services, such as BBM. 


We’ve had lots of giffgaff members asking for us to provide Blackberry services both here on the Forum and in our Social networks, especially on our Facebook page. 


Unfortunately we had to delay the launch of Blackberry due to some service issues which impacted our core infrastructure however with fixes made (and being made), I’m happy to say that we are now in a position to push Blackberry live. For those giffgaffers who buy the Hokey Cokey goodybag, you’ll have a little longer to wait (sorry) as we are still working on adding the functionality to buy it with Hokey Cokey.


We had some handy giffgaffers helping with the testing of Blackberry so thank you to all of those who helped out.


So, that’s it, giffgaff meet Blackberry, Blackberry meet giffgaff.  Why not pass on the good news and let your friends who are on Blackberry know that giffgaff is up and running with BB.



big cheese



Yes, you may need to pull your battery out and in again. To make it work Smiley Wink

head honcho

well finally blackberry is working, still not convinced about adopting a blackberry phone not getting one


wooooo now all the questions will stop lol

big cheese

Ouch i can feel the forum load delay Smiley Frustrated 

Forum load slowing down Smiley Sad 

former giff-staffer

@as7861 -


It's always worth a recycle after applying services. The activation time should be pretty fast - it may not be immediate, but we should be talking minutes rather than hours. Should be the same speed roughly as a goodybag coming into effect on a normal day.




so if i was to buy the add on today would it be actice straight away or would i have to wait till my goodie bag runs out and it starts again 

big cheese



Can you look into why the forum is loading slow ?

I know why as its peak time because of blackberry (maybe) but can you inform lithium to boost the speed Smiley Wink 

and somehow this gigabag page is not showing gigabags Smiley Sad 


Edit - Seems like forum pages are loading faster and gigabags have now appeared again (like magic) 


Cheers Smiley Wink 



former giff-staffer

@ashleytayles - if you got a £5 Goodybag and a £3 BB addon, your internet would not be unlimited. It would be charged at pay as you go rates. Hope that helps!



former giff-staffer

@tjsears - if you have an active Goodybag, you'll have to wait until that one runs out before you can use the add-on.


What you can do, is queue your next goodybag *with* the add-on. You'll need to make sure you buy them both in the same transaction though.



big cheese



Are you sharing o2 blackberry servers ? 


and are we able to take advantage of UMA technology ?