Knowledge Base

Mental Health Acceptance - who helped you?

former giff-staffer



To support our MIND campaign, buy a community crowdsourced T-shirt here


okOne of the things that I admire about the giffgaff community is the incredible support members receive through their ups and downs in life. From nerves about interviews, new jobs, babies, moving house, new love, wedding anniversaries - and then more sobering (I won't link to these), break ups, bad accidents, jobs lost, members of family passing and all the confused feelings that come with these.


When I was having a rough time of it last year, it was friends (one in particular), my parents and our community that kept me going, and looking back I wish I'd known to seek help from places like Mind.






We're one week into our Mind charity campaign where we're asking members to reserve a T-shirt (£17)

  1. to raise money for Mind,
  2. to hit 100 reservations which will allow everyone to get the T-shirt they want,
  3. also make your community member rachael125's design a reality.

We've reached 33 out of 100 reserved which is brilliant and need to keep going! After having 70 design submissions and 800 votes for the winner (logo pictured left, isn't it great?), it's been brilliant to see the support flood in for this community proposed, designed, voted and now promoted campaign - completely led by the community start to finish.


We're trying to promote Mental Health Acceptance with our community led campaign ChariTEE and starting this conversation.So. Who helped you?


To support our MIND campaign, buy a community crowdsourced T-shirt here


You can find an FAQ below in the spoiler.

Click to reveal

Where can I buy a t-shirt?

 As you may know giffgaff has chosen to sell the t-shirts through as this allows us to pay no upfront costs, they take care of all deliveries and 100% of our profit can go directly to our charity MIND. Teespring have given us our very own url link which you can use to buy a t-shirt. If you would like to go that step further to help raise money for MIND then you can use this link to spread the word of ChariTee and help sell as many t-shirts as possible.


How much do they cost?

 Each t-shirt is priced at $15 (£10.11) each. Please bear in mind the delivery cost for one t-shirt is $10.50 (£7.08) and $1 (67p) if you order an additional t-shirt. In all that's £17 for a good quality t-shirt to raise money for a great charity MIND. T-shirts will be delivered 21 days after the campaign ends.


What is the target of sales?

Teespring works by only charging customers and delivering the t-shirts if you reach your target of sales. We have set the target at 100 t-shirts in 30 days. If we don't reach the target members will not be charged and will not be sent a t-shirt. We aim to get here with the help of all of you lovely members out there Smiley Happy


What if we exceed our target?

 If we do that's great, we can keep going and sell as many t-shirts as we like Smiley Happy


Sizing Guide



Can you get female sizes as well as male?

Yes you can Smiley Happy Just click 'buy it' and request your style.


The postage and packaging only states $3.85 for Paypal?

"So, when checking the amount, be sure to change the country on the left-hand side for the shipping estimates to be correct. The default is the United States and by changing the delivery to the UK, the price goes up, understandably. The button looks like this:


I did some checking and this is what I got for prices for various quantities:


1 Shirt + Shipping to UK = $25.50 (using to convert = ~£16.90)

2 Shirts + Shipping to UK = $41.50 (using to convert = ~£27.47)

3 Shirts + Shipping to UK = $57.50 (using to convert = ~£38.06)

4 Shirts + Shipping to UK = $73.50 (using to convert = ~£48.66)


Hope this helps. :smileyhappy:"



Why are you using an American company?

We did look for a UK company which would provide the same service as Teespring, but there isn't one. Buying the T-shirts outright is expensive, lenghty (all the manual packing and posting by the community team), and not fun or different. Teespring was suggested to us by a member, so we want to keep this community inspired. First class postage in the UK is £3 + £1.50 for packaging, so it's an extra £2.38 to get this T-shirt from the US, we're sorry if this discourages anyone from taking part.


The MIND Logo

MIND Charity very graciously gave us permission to use their logo, (thanks guys) however this does not mean we speak for them, or that they endorse giffgaff or our policies.


Well done to MIND,


They helped me a good few years back, i have always help to support them and its a well worth all the little extra help they can get.

Well done gg for the support and all that have donted to them.Smiley Wink 

heavy hitter

I'm sure if a pop up shop was opened with just the MIND T Shirts in it many people would buy them with their payback, it would be a nice way of using something that most people wont miss for an incredibly worthy cause.

If giffgaff can do this I will put my name to a shirt and I would also be happy to have the T Shirt given to a member of Mind. this way my little bit of payback can hopefully do a lot of good.




This is a fantastic campaign which I support whole heartedly. However, can someone give me an idea of how much the profit is - how much money per t-shirt will go to Mind? If it's a £1 - then I'd rather just donate £20 straight to the charity. Thanks. 


This is a really good cause to support.  I think it would be a good idea to let people know upfront that 40% of the £17 is postage (presumably despatched from USA as bought in $). I have ordered a T-shirt, but I wish I had done as alienjem suggests.

former giff-staffer

@Alien - it's £5 towards the charity  - that informnation is in the spoiler of the blog, thanks!


@Tufty - the reason we put £17 upfront is so members aren't shocked by an addition of postage and packaging after going to get a T-shirt. We did some sums, and with First class postage in the UK is £3 + £1.50 for packaging, it's an extra £2.38 to get this T-shirt from the US.


I had read the spoiler and decided to go ahead anyway but I think it could be more upfront. I feel it is a little misleading at present.

former giff-staffer

Thanks for the feedback, should I put it in the main blog?

plugged in

My son who is 26. Had  breakdown near on a year ago now. He was put into oxleys.He was in a bad way and some days i hardly recognised him.He was so quiet and let himself go dramaticly unshaven dirty cloths and most days un washed.I approached a member of staff about his hygene but they said thats one thing yhey cant force him to do. I visit him most days and he graduly got better.Nearly a year on hes almost back to his good self again .His well shaven.And he bought himself some nice cloths.And  he laughs again.His still in oxleys but he goes to his grandads to visit.He will always have to have medication but his almost dean again. Thats why im going to donate my next payback to mind.Thanks giffgaff for what you are doing and good luck with your campaine


Please do whatever you think would be best, but my suggestion would be to have  '£17 incl p & p or £5 to charity' (or both) instead of simply '£17', but then I'm not in marketing am I?Cat Happy Thanks for listening.


   ***** I too have Bipolar Disorder, and have struggled for 37 years with it, and going through another VERY bad time again at the moment, up and down like a yo-yo. Glad you have spoken up about it. I try to make it known, but have been at the mercy of social stigma too many times, and lost friends and some family members because of my illness.

A broken leg can be seen but a broken brain cannot.


I depend on mental illness charities for group support, and there is not enough funding or awareness to keep these charities surviving or improving... so I am all for promoting mental health to lose the stigma.

Well done and thanks to everybody supporting this campaign for MIND, especially GiffGaff for making it possible.Smiley Happy