Knowledge Base

Mental Health Acceptance - who helped you?

former giff-staffer



To support our MIND campaign, buy a community crowdsourced T-shirt here


okOne of the things that I admire about the giffgaff community is the incredible support members receive through their ups and downs in life. From nerves about interviews, new jobs, babies, moving house, new love, wedding anniversaries - and then more sobering (I won't link to these), break ups, bad accidents, jobs lost, members of family passing and all the confused feelings that come with these.


When I was having a rough time of it last year, it was friends (one in particular), my parents and our community that kept me going, and looking back I wish I'd known to seek help from places like Mind.






We're one week into our Mind charity campaign where we're asking members to reserve a T-shirt (£17)

  1. to raise money for Mind,
  2. to hit 100 reservations which will allow everyone to get the T-shirt they want,
  3. also make your community member rachael125's design a reality.

We've reached 33 out of 100 reserved which is brilliant and need to keep going! After having 70 design submissions and 800 votes for the winner (logo pictured left, isn't it great?), it's been brilliant to see the support flood in for this community proposed, designed, voted and now promoted campaign - completely led by the community start to finish.


We're trying to promote Mental Health Acceptance with our community led campaign ChariTEE and starting this conversation.So. Who helped you?


To support our MIND campaign, buy a community crowdsourced T-shirt here


You can find an FAQ below in the spoiler.

Click to reveal

Where can I buy a t-shirt?

 As you may know giffgaff has chosen to sell the t-shirts through as this allows us to pay no upfront costs, they take care of all deliveries and 100% of our profit can go directly to our charity MIND. Teespring have given us our very own url link which you can use to buy a t-shirt. If you would like to go that step further to help raise money for MIND then you can use this link to spread the word of ChariTee and help sell as many t-shirts as possible.


How much do they cost?

 Each t-shirt is priced at $15 (£10.11) each. Please bear in mind the delivery cost for one t-shirt is $10.50 (£7.08) and $1 (67p) if you order an additional t-shirt. In all that's £17 for a good quality t-shirt to raise money for a great charity MIND. T-shirts will be delivered 21 days after the campaign ends.


What is the target of sales?

Teespring works by only charging customers and delivering the t-shirts if you reach your target of sales. We have set the target at 100 t-shirts in 30 days. If we don't reach the target members will not be charged and will not be sent a t-shirt. We aim to get here with the help of all of you lovely members out there Smiley Happy


What if we exceed our target?

 If we do that's great, we can keep going and sell as many t-shirts as we like Smiley Happy


Sizing Guide



Can you get female sizes as well as male?

Yes you can Smiley Happy Just click 'buy it' and request your style.


The postage and packaging only states $3.85 for Paypal?

"So, when checking the amount, be sure to change the country on the left-hand side for the shipping estimates to be correct. The default is the United States and by changing the delivery to the UK, the price goes up, understandably. The button looks like this:


I did some checking and this is what I got for prices for various quantities:


1 Shirt + Shipping to UK = $25.50 (using to convert = ~£16.90)

2 Shirts + Shipping to UK = $41.50 (using to convert = ~£27.47)

3 Shirts + Shipping to UK = $57.50 (using to convert = ~£38.06)

4 Shirts + Shipping to UK = $73.50 (using to convert = ~£48.66)


Hope this helps. :smileyhappy:"



Why are you using an American company?

We did look for a UK company which would provide the same service as Teespring, but there isn't one. Buying the T-shirts outright is expensive, lenghty (all the manual packing and posting by the community team), and not fun or different. Teespring was suggested to us by a member, so we want to keep this community inspired. First class postage in the UK is £3 + £1.50 for packaging, so it's an extra £2.38 to get this T-shirt from the US, we're sorry if this discourages anyone from taking part.


The MIND Logo

MIND Charity very graciously gave us permission to use their logo, (thanks guys) however this does not mean we speak for them, or that they endorse giffgaff or our policies.

heavy hitter


There should be no social stigma, fair play to you for your post at a difficult time. I'm sure I'm not alone in wishing you well and hopefuly things will settle down soon.



plugged in

I want to support giffgaff by donating my next payback to mind in december.I know we have to vote to wich charity we want to donate to.And last payback mind wasnt one of them.So if they dont get the vote again how can i donate it all to them.Mind should be a worthy winner next payback time.As the work they do is brilliant And need us to help to campaign to help them.All the best


Very worthy cause Smiley Happy

A former colleague of mine passed away from locked in syndrome. I believe it's a form of ME?

She was only 50.

At her funeral, the charity being supported was MIND. 

I was no 98 in the list to order the t shirt.

heavy hitter

@silveroracle sorry to hear about your colleague Smiley Sad well done for buying a tshirt im really happy that we reached our goal!!


Brilliant idea


hi guys!  mind people is coming to pick up the furniture because i am clearing house and moving abroad.  glad this  is going to support some way.  i would buy the t-shirt if my finances were a bit more on the up.  good feeling inside.  i was not ok for a while, better know, i think they do an amazing job.



better now i meant. doh! Smiley Happy


by zoeawesome on ‎31-07-2013 10:48

@silveroracle sorry to hear about your colleague :smileysad: well done for buying a tshirt im really happy that we reached our goal!! 


Thanks zoeawesome. 

Me want (TI **bleep**)