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Nearly £1 million paid back this year

former giff-staffer

This payback period we’ve giving back nearly £700,000 to tens of thousands of members – just in time for Christmas.

The top Payback earner will receive nearly £14,000 in Payback, with dozens more earning over £1,000.


Payback is giffgaff’s way of rewarding members for helping giffgaff – that’s either through helping giffgaff grow, helping in the community by helping other members, creating and supporting new ideas, building new apps etc. 


When we started giffgaff, we wanted to be a force for good which is why we have included the option to donate Payback to charity. Each Payback we give our members the opportunity to select and then vote for their charity of choice. Taking a trip down memory lane:

  • Our first payback our members raised a grand total of £700 was raised for Cancer research (giffgaff matched – total £1400)
  • Our second payback raised £1584 for Macmillan Cancer support (£3169 once giffgaff matched it)
  • In May our members raised £2803 for Help for Heroes (£5606 matched by giffgaff)


This year community selected charity was Macmillan Cancer support, who we’re pleased to announce over 3000 generous members donated their £4854 Payback. We’ll be again matching members donations and will be giving Macmillan Cancer support a cheque for £9708.


This time last year Payback December 2010, our top earner took home £900, this payback period it is nearly £14,000, we look forward to seeing what we’re giving back this time next year.


Thanks to everyone who has supported giffgaff over the last two years – with the help of thousands of members recommending giffgaff to their friends, helping other members answer queries in the community and to those that help themselves by asking questions in the community or by searching the help section – we’ve managed to grow and continue to be successful.  


giffgaff is about mutuality, rewarding our members for helping us grow and develop. While £700k is a lot to give back, it is a small price to pay back for the effort and continued support from our members.


We’re proud to be giffgaff’ers - still Run by you. 


the main thing is - how much the big networks give back to their customers - nothing, just goes to prove why giffgaff is growing so fast and why big networks are suffering, hopefully one day giffgaff will even become 'mno' itself


£62.06...thanks very much giffgaff!!


Fabulous, would be nice if we could use our credit cards though.


wow nice to hear


yay i got 41 pound 


very nice, and thank you.

I've only been with giffgaff since the start of December but I can see how this is going to be a grate network I'm so glad I joined well done giffgaff.

yeah....there are pretty good results and it is good to be part of it Smiley Wink well done everybody 

How do you apply for it to be in cash? How much do you need to earn for the cash? Thank you

been on giffgaff for like 2-3 months its been great got alot of payback too. Thanks.