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Nearly £1 million paid back this year

former giff-staffer

This payback period we’ve giving back nearly £700,000 to tens of thousands of members – just in time for Christmas.

The top Payback earner will receive nearly £14,000 in Payback, with dozens more earning over £1,000.


Payback is giffgaff’s way of rewarding members for helping giffgaff – that’s either through helping giffgaff grow, helping in the community by helping other members, creating and supporting new ideas, building new apps etc. 


When we started giffgaff, we wanted to be a force for good which is why we have included the option to donate Payback to charity. Each Payback we give our members the opportunity to select and then vote for their charity of choice. Taking a trip down memory lane:

  • Our first payback our members raised a grand total of £700 was raised for Cancer research (giffgaff matched – total £1400)
  • Our second payback raised £1584 for Macmillan Cancer support (£3169 once giffgaff matched it)
  • In May our members raised £2803 for Help for Heroes (£5606 matched by giffgaff)


This year community selected charity was Macmillan Cancer support, who we’re pleased to announce over 3000 generous members donated their £4854 Payback. We’ll be again matching members donations and will be giving Macmillan Cancer support a cheque for £9708.


This time last year Payback December 2010, our top earner took home £900, this payback period it is nearly £14,000, we look forward to seeing what we’re giving back this time next year.


Thanks to everyone who has supported giffgaff over the last two years – with the help of thousands of members recommending giffgaff to their friends, helping other members answer queries in the community and to those that help themselves by asking questions in the community or by searching the help section – we’ve managed to grow and continue to be successful.  


giffgaff is about mutuality, rewarding our members for helping us grow and develop. While £700k is a lot to give back, it is a small price to pay back for the effort and continued support from our members.


We’re proud to be giffgaff’ers - still Run by you. 

rocket scientist

@mitchell, I know, which is why I am wondering why I haven't got it yet as I chose my payback on one of the first days of the temporary link being put up..


But I am waiting and need to be patient Smiley Happy

Still another 8 days before I should be worrying lol Smiley Tongue

head honcho

yes will arrive Smiley Very Happy



@clairekav - Good to hear it! Long live giffgaff (and payback Smiley Wink )! Although £700k is quite far off from a million... Smiley Happy

@as7861 - Don't worry mate. She does it on purpose, to show that it is genuinely written by her, not an impostor. Smiley Very Happy
Giffgaff is just the best!

Wow. I hope it doesn't bankrupt giffgaff. I couldn't survive without it. 


But how much did the the CHRISTMAS PARTY cost? for the GGstaff and their mates??


tonight im gonna go to robe uzzy`s paypal account Smiley Surprised

former giff-staffer

@khairul, May 2011 £250k + Dec 2011 nearly £700 = my calculator says that's nearly £1,000,000 in 2011 Smiley Happy


Re waiting on Paypal payments - you'll need to log in to your PayPal account / create a PayPal account for the email address you supplied when making your selection. Next up you'll need to accept the payment from giffgaff. 


Handy FAQ's from PayPal: 

How to open up a PayPal account

What does unclaimed payment mean


For help with PayPal payments, I've started this thread: PayPayl payments, accepting your Payback 



Well Done