As you may remember, back towards the end of last year we talked to you all about the changes we are making to our SIM packaging. This will make significant cost savings over the coming year and provide us with more efficient production lines which is great news. In the background we have been working hard to deliver the new and improved packs - which we present to you today. We think they're way prettier than our current designs, and we hope you like them as much as we do.
We are excited to announce the new design and we hope you like it.
So, what's different about this design? Well...
1) Each pack type is differentiated by a bold colour and a new name for each pack type.
2) Name personalisation - each 'Hello' and 'Oops' pack will have your own name in the pack.
3) And now for the best bit - we know how much you all loved the origami packs, and we wanted to bring that back whilst ensuring it didn’t cost a fortune for us to produce. So - now you can also have a go at making your own giffgaff heart.
If a few of you are finding it difficult, we have a made a video to take you through step-by-step on how to make your own giffgaff heart, hope you enjoy 
Another bit of good news for you all is that the Lost and Stolen SIM packs (the Oops pack) will be delivered by 1st class post, so you won't have to wait too long
So watch out for the new pack designs that will be coming too you in the next few weeks.
Thanks
Naiha