Knowledge Base

Thank you from Save the Children

Save the Children was one of the top two charities nominated by giffgaffers for this December's charity vote, and will be receiving community Payback this December. To help you choose which charity you'd like to support, we invited them to write a guest post detailing the great work your donations will help make happen.

Thank you so much for nominating Save the Children in the Payback Charity Vote 2017. We are delighted to have achieved such a large share of the votes.


2017 has been yet another big year for Save the Children as we’ve responded to emergencies in East Africa, Yemen, Syria and saved refugee children at risk of drowning in the Mediterranean.  Here in the UK we’ve led the campaign to secure a reversal in government policy on refugee children alone in Europe. And yesterday Jumper joy swept the nation as our Christmas Jumper Day saw millions of people make the world better with a sweater.


Currently, we are working around the clock to reach the more than 300,000 Rohingya children who have fled in terror from an explosion of violence in Myanmar. These children’s lives have been turned upside down. They have moved into settlements which are makeshift, overcrowded, and unsanitary.


But the situation is not hopeless. The work made possible by this support will save children’s lives and give them the vital support they need. With your support, we can protect children and provide them with the basic lifesaving care they urgently need. We are working relentlessly to provide protection and care to children who are hungry and scared. We’re helping those who are lost and alone to trace their families, and have opened safe spaces where children can play and just be children again. Our Emergency Health Unit– a world-class team of doctors, nurses and logistics experts – is in Bangladesh, delivering vital health, nutrition and hygiene care that will help families fight the spread of disease.


RS142637_GMB Akash (118).jpg


So far, we've distributed emergency shelter kits to 57,996 Rohingya families already, ensuring 75,084 children have a safe place to live.



We couldn’t do this or any of our other work around the world without supporters like you. So, thank you again.

As we approach our one hundred-year anniversary in 2019, we will continue to save children’s lives, fight for their rights and help them fulfil their potential.


Thank you.jpg



STC_Logo_Horiz_ColPos_RGB-01 (1).pngSave the Children is the world’s leading independent organisation for children. We save children’s lives. We fight for their rights. We help them fulfil their potential. In everything we do we aim to put the most deprived and marginalised children first.


If you'd like to use your Payback to make a donation to Save the Children once you receive it, you can. Your donation will go towards children's welfare worldwide.


Text "GGSC84 £1" to 70070 (you can adjust the amount to £2, £3, £4, £5, or £10 if you like)

or visit the giffgaff community fundraising page on JustGiving to make your donation.


You can also choose to donate your charity Payback in My giffgaff. Pick donation to charity before the end of Sunday, December 17th, and your donation will be matched by giffgaff, then split equally between the British Heart Foundation and Save the Children, this Payback period's charity vote winners.


If you'd like to know more about the member-nominated charities this year, keep an eye out on the blog or visit the charity nominations thread in the community.


Thank you for all the good you do!


Hi please advise, can the name on my account be changed to my company name as my mobile has now become more work mobile therefore I need to change the name to my company name so it reflects on my Giffgaff invoice ? 


How do I top up with airtime? I need help and I’m not sure. Can you tell me everything to what I should do when topping up as I’m new to giffgaff. I’m going Saudi Arabia in a few days and can you tell me how can I top up in simple words? 


Thank you for doing good to the world.

whatever I said...

thanks for sharing your charity does a lot to help poor children across the world.


Yet another worthy cause.

Kudos to giffgaff for promoting this Payback Period's charity partners




Please be aware, that you need to ask your giffgaff questions in the right thread if you'd like to get a pertinent answer. Nobody is going to discuss a billing issue here when the given topic is the giffgaff charity of the year.


Pls give this a thought when you next post.


Thx v much!

Smiley Happy


I really dont know what to do now. I left a message for an agent for help but no help i got a 20 pounds goodybag voucher foe my daughter phone. topped up got a text message saying it is on hoped there will be more help or advise to add to goodybag but know that my daughter went on her phone there is nothing to show how do i get my 20pounds back or get it back on my daughters phone.  Cant believe there isnt a number to call for help think this is a joke 


Help these children