Knowledge Base
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giffgaff Outage 
According to giffgaff, a burst mains water pipe caused a power outage, with many users left without service; including text, calls and data for up to 8 hours on Friday 16th March. This comes after an outage caused a loss of service for approximately 54 hours for some users from the evening of Monday 12th to Thursday 14th. The cause of this earlier outage was undisclosed, however coverage and updates were kept up by the educator team in the service updates notice board. In light of these recent issues, giffgaff recommends that users check the service updates board regularly for information, as not all users experience the same problem at the same time. In the event of another outage, users should check the Notice Board before raising a case with the agents.
giffgaff Classifieds 
giffgaff Classifieds is a thread where all projects for members to participate in are located. It's a database where many projects can be found, and project leaders can search for people to add to their project team and members of the community can offer their skills - these could be graphics design, HTML knowlege ect. If you have a skill, why not add yourself to the thread or if you fancy being project leader of something in the thread, why not volunteer for the position? A great place to be. See more at http://bit.ly/giffgaffclassifieds
giffgaff introduces Micro-SIMs 
Since March 2011, giffgaff have relied on a community-run system, MicroGaff, to distribute micro-SIMs to new members who require one. One year on from this, giffgaff said they'd be distributing micro-SIMs themselves. Every SIM would be a micro and standard SIM with giffgaff's new SIMs and members would be able to 'pop out' their standard SIM into a micro-SIM. A great move by giffgaff!
Russell Rustled for Ringer Wrangle
“Since Steve Jobs died I cannot bear to see anyone use an iPhone irreverently, what I did was a tribute to his memory” said Russell Brand about his arrest after taking a journalists iPhone and throwing it through the window of a nearby law firm in New Orleans on Thursday 15th March. He was arrested for criminal damages of $700 (£450) according to BBC news. Bail of $5,000 (£3,200) was paid.
1st Class for Replacement SIMs
When giffgaff moved their SIM distribution from 1st Class to 2nd Class, members were unhappy that replacement SIMs would be sent 2nd Class. After an idea on the community which received over 100 kudos, giffgaff decided to re-implement 1st Class postage on replacement SIMs. giffgaff - the network run by you.
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