Knowledge Base

Third #handsetchallenge

handy giff-staffer

Since announcing the launch of our handset project, the excitement has been building every day.  Frankly, we can’t wait so we thought to ourselves – why not share the excitement?


We’re inviting members to get in on the action by helping us make our handset pages better than what’s out there.  Most are pretty boring.  To avoid spreading boredom-induced comas, we are shaking up the status quo with your help.


Our favourite idea from the first handset challenge was member handset reviews – it’s brilliant, but in order to do this we need members willing to get in front of a camera.  Up to the challenge?  This is what we need:


Lights. Camera. Action


  1. prepare a video review of your current or another handset.
  2. videos should last between 1-2 minutes.
  3. submit or share your video (via YouTube or one of these other video sharing sites) to by 29th August 2013
  4. We will select and announce four winners by 3rd September 2013

So what’s in it for the lucky top four?


  1. Digital camera (to help out with future reviews)
  2. 1 Year video editing software licence
  3. ½ day video editing top tips course

Also, our four winners will be invited to spend a day or two with us at giffgaff HQ filming our first handset reviews, which will go live on the site when we launch.


So time to get reviewing giffgaffers. Best of luck.


Blog Update


We have our winners. Congratulations to creepbg marktiddy noscrazy and frolicols who have won our handset video review challange. We will be contacting the winners directly and updating you all in a future blog (and perhaps showing you their entries) later in the week.  


Terms and Conditions


Click to reveal

Handset video reviews Ts & Cs

Want to win a Digital Camera, Video editing software and a couple of days with the giffgaff team? Then we need your handset video reviews. We’re not too worried about the video quality itself, more the content, so don’t panic if you have to record your video on your phone. Good luck!
Now for the terms and conditions

1. By submitting your entry, you agree to be bound by the following terms and conditions.
2. You can enter if you’re 16 or over and a UK resident (but not if you’re a giffgaff employee). Obviously, third party entries, bulk entries or entries submitted by agents are off limits. We (giffgaff) reserve the right to check all entrants are actually eligible, and we reserve the right to require such information as we consider reasonably necessary in order to do that. If we’re not satisfied, you might not get your prize.
3. Entering is a piece of cake. Simply send your entry or a link to your entry to
4. You can send as many videos as you like, but will only get entered into the competition once. Entries not complying with these terms and conditions will be invalid.
5. We can and will reject any entry, and/or disqualify any winner or entrant, if we think that the entry is defamatory, indecent or violates or infringes any third party’s rights.
6. We own the copyright on all entries submitted, and by entering into the competition you agree that we can use, display, publish, transmit, copy and otherwise exploit your submissions for any purposes we feel appropriate.
7. Submissions must be received by 18:00 on 29th August 2013. Please don’t leave it until the last minute, in case technology lets you down.
8. Our winners will be selected according to best review content. Prizes can be collected when you visit giffgaff HQ to work on the reviews with us.
9. Winners will be announced September 3rd in the blog comments section of Third handsetchallenge, on our social channels plus email. If you’re unable to accept the prize for any reason, we will select another winner by September 6th.
10. We’re not responsible if you can’t pick up the prize.
11. We’re not responsible for any entries that go astray. Ditto for acceptances or other documents or communications related to the Prize, or indeed the prize itself.
12. We’ll put the winner’s username on the blog, and they may be required to participate in publicity connected with this Competition. If you enter, you agree to your name being made publicly available if you win.
13. In the event of fraud, abuse, and/or an error affecting the proper operation of this Competition, we reserve the right to end or suspend the Competition; amend these terms & conditions; declare void the notification of winner(s); and/or to allocate the Prize by conducting a simple draw from all entrants
14. If any provision of these terms and conditions is held invalid by any law, rule, order or regulation of any government, or by the final determination of any court of a competent jurisdiction, such invalidity shall not affect the enforceability of any other provisions not held to be invalid.
15. Our decision is final and no correspondence will be entered into.
16. We reserve the right to suspend, cancel or amend the promotion and/or review and revise these terms and conditions at any time without giving prior notice and by continuing to take part in the promotion subsequent to any revision of these terms and conditions, entrants shall be deemed to have agreed to any such new or amended terms.
17. This promotion is governed by English Law and is subject to the exclusive jurisdiction of the English courts.
18. The promoter of this Competition is giffgaff (that’s us), Hertz House, 11 Vine Street, Uxbridge, UB81QE
For any more information about us, visit our website


Growing by the minute!!
top cat



Lights. Camera. Action


  1. prepare a video review of your current or another handset.
  2. videos should last between 1-2 minutes.
  3. submit or share your video (via YouTube or one of these other video sharing sites) to byINSERT DATE
  4. We will select and announce four winners by INSERT DATE




Where it says INSERT DATE, I think you we're supposed to literally insert a date there Smiley Tongue

Well, when I get home I shall do a few, is it okay for my review handsets to have a*little* damage?

I love this line:


"To avoid spreading boredom-induced commas..."


I know punctuation is boring, but didn't you mean comas? Smiley Wink


handy giff-staffer

@samwich  Thanks for that - we spotted it yesterday yet it still snuck in there. @andreww Please see updated post for timings


This should be fun...let the recordings begin....Smiley Tongue

lives and breathes giffgaff
Lol the camera adds on 10lbs I need to loose them first

Any age limit ?

sorry but I'm not a fan of this, I'd rather read a review than watch a video review, that's just my preference
not good with doing phone reviews but i look forward to the ones that the other members will be doingSmiley Happy