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Time for a new blog

handy giff-staffer

Hey folks,

 

I’m Hellen, and as some of you know, I look after our blog content, which is quite exciting. I’ve been managing the blog for a few years now. So, over the last few months, I’ve been chatting with our lovely bloggers and they’ve given loads of useful feedback. They’ve told us about stuff they wanted to see improved and how we can push the blog even further. It’s been great working with them as their feedback has been amazing. Now we’ve got some great news to share with you.

 

New Blog

 

A few weeks back we did a soft launch of our new and improved blog. Go take a peek.

Still a work in progress, as there is so much more we’d like to do with, and we’d like to get your thoughts and feedback.

 

Why the change?

 

The “old blog”, although full of useful and interesting information, was not performing in terms of SEO and site speed. It was also a little outdated and needed a revamp. We took the challenge to the giffgaff tech leads and they advised us to move from the current platform to a new platform that sits on the giffgaff domain. Why? To make the blog more member friendly.

Now, when you visit our blog page you will notice it loads faster, has the giffgaff look and feel and is now easy to find relevant content.

 

These small changes will have a big impact. We’ve still got a few more things to add in such as, allowing members to comment, social sharing and give the thumbs up to the articles. Hopefully, these features will arrive in the very near future.  

  

 

Exciting stuff, right? Keep an eye out for more news about the shiny new blog and, please, let me know what kind of content you would like to see here.  What kind of features would like to see added? Which kind of content of our "old blog" do you like the most? 

 

Cheers,

Hellen Benavides

Content Manager

117 Comments
newcomer

4G is back but still not able to send sms

newcomer

still cannot send messages anyone else having same problem 

newcomer

So yesterday had no data calls or texts all day now saying problems been resolved! But hasn’t today only saying 3G still saying message failed and when is sending it’s sending 3 at a time ! What is gonna be done about this ?? It’s a joke now !! 

giffgaff texts and data not working properly

Due to o2s handling of this outage and since giffgaff is the mobile network owned and ran buy us so they say, I would like to put it to a giffgaff members vote to switch to Orange as our main network as it has better coverage and its a much more reliable network and it seems they are going to be first off the mark with 5g as well,...........  now if some senior member knows how to put this to a vote can you please do so as I'm intrested to see if the ceo of giffgaff would giffexit or if it would be bodged job like May has done in Europe 

newcomer

Is giffgaff compensating customers for the no service yesterday 

newcomer

Hello , I’m working long times with giffgaff , I’m happy with you are , but this Thursday because you are service the data network, then I loos £150 on my job , because my job need internet and with out internet I can’t working , who’s gonna pay that missing money because of you are .... ??? It’s just say sorry doesn’t work for me ..... thank you.

newcomer

Hi could anyone tell me what is happening with the compensation for 2 days loss of buisness I suffered and I had to go buy new sim and top up with £20 just to keep my buisness afloat no one seems to be able to help me u just want the chance to discuss it over fone or chat or email i know we all whiere affected but it has cost me a lot don't want anything stupid but just way u am out of pocket and a chance to speak about it thanks 

newcomer

Dear Giffgaff community, 

 

As i have already seen on the internet on Thursday 6th December the network was done. I was unable to use my mobile data and my phone in general as the reception was awful. Shouldn’t i be credited with airtime credit or anything else for this inconvenient situation? Looking forward to your reply.

 

Kind regards,

Maria Vasiliou 

newcomer

9Hi could anyone tell me what is happening with the compensation for 2 days loss of buisness I suffered and I had to go buy new sim and top up with £20 just to keep my buisness afloat no one seems to be able to help me u just want the chance to discuss it over fone or chat or email i know we all whiere affected but it has cost me a lot don't want anything stupid but just wat i am out of pocket and a chance to speak about it thanks