We've recently hit an amazing milestone on the member ideas platorm, giffgaff Labs: we just implemented the 600th member idea. Read on for some further details on this and other great member ideas we've implemented over the years!
We caught up with our friends at the British Red Cross recently who wanted to give you an update as to how the funds from the previous payback charity vote were used and the difference giffgaffers made in the lives of those affected by the tragedy in Nepal.
GREAT NEWS: offer extended: I wanted to let you know that the exciting offer we ran in September is now extended to the end of October! - so we are giving even longer for all our members to have the chance to earn double Payback points for spreading giffgaff. Woohoo.
We are pretty excited that it’s now out (as of yesterday) and available to download for both Android and iOS, so go and check it out (link below)! We’re so excited about the new update that we can’t stop talking about it. So, we thought that now would be a great time to look back at how the app has developed over the years.
At the beginning of the month we dropped some prices for international calls. This may have prompted you to call a friend from who you hadn’t spoken to in a long time. Well, this time round we’re hoping you connect with even more friends and family who are abroad as from the 8thJuly, we will change pricing on some other countries.
As you know back in November 2014, we launched 4G on giffgaff. 4G was launched the traditional giffgaff way; involving our members from the very beginning. By working with you all, we tried to offer the best possible experience to giffgaff members that we possibly could have done.
We created giffgaff because we believe that there is a better way to run a mobile network. Big companies like things their way. They’ve had it too good for too long and that’s where we come in.
When we launched giffgaff back in 2009, we knew that our values, approach and thinking could be applied to more than just mobile. We often ask ourselves two questions, ‘How can we take what we have done in mobile, stir up the pot to give better service, products and experience? What other areas have had similar experiences to mobile?’