Knowledge Base

giffgaff a force for positive change

handy giff-staffer tom
handy giff-staffer

giffgaff wants to be a force for positive change.  giffgaff is disruptive and believes in mutuality and helping out.  giffgaff does things differently, be that online customer service, the Ideas board, Payback or the way we spread the word about all things giffgaff. 


At giffgaff one of our core values is the collective good. giffgaff has a positive environmental and social stance. This has previously taken the form of Payback, denotations to charities, our second hand office furniture, our (very old) office and a belief that people should unlock and re-use their existing (or second hand) handsets.  We do however believe we should be doing more.


We want to get people talking. To do this, sometimes, the subject needs to be interesting and a little different.  It must however at all times stick to our core principles, which make giffgaff what it is.


We have a new idea we are working that combines all these things.  At giffgaff we try different things and this idea will appeal to both a new and existing audience of people to get them to join giffgaff and help continue to grow our thriving business. It'll also give you, our members, something very different to spread the word about.


Off to talk to some people about the idea...will let you know how I get on.


Sounds quite mysterious Smiley Happy looking forward to this idea

I love giffgaff with their mad ideas, it's like giffgaff is the mad professor child of o2 which a retired professor but still ticks over working on small things

Exciting and mysterious Smiley Tongue

sounds good, any hints for us?
I wana know what this will be!
handy giff-staffer tom
handy giff-staffer

Very mysterious...good things come to those who wait. ;-)


Thanks for the idea as7861.  Can I make a suggstion that you put your idea in the Ideas Forum, that way it can be looked at by the whole team and the Community, then we'll see what we can do. Thx.

lives and breathes giffgaff

Edit : Hazel Smiley Wink moved it

head honcho

Looking forward to it already, sounds like good stuff Smiley Happy


Hmmm... This is intriguing Smiley Happy

I'm looking forward to hearing/reading about it!

Don't keep us waiting too long Tom Smiley Wink

lives and breathes giffgaff

I think we get agent powers lolz (only joking ),


i think giffgaff are going to offer us more to invite a friend hehe. woopieee