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How do I mark a question as solved/set a post as Best Answer?

Started ‎22-03-2012 by
Modified ‎12-06-2017 by

When you've asked a question and a post has answered it to your satisfaction you can set that post as the "Best Answer". This article will show you how to set or remove a post as the Best Answer and where you can do it:

 

 

 

 

Why set a post as the Best Answer?




Setting a post as the Best Answer helps the community in a variety of ways:

 

  • the next person who comes along with the same problem as you can find the best answer quickly
  • it lets other people know that your question has been answered - this prevents further answers being supplied unless they significantly add some extra details that might be needed
  • it thanks the poster of the Best Answer for helping you.

Please do not feel tempted to set your own post as a Best Answer unless you really have a fix for the problem which no-one else has mentioned previously.

 

 

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How to set a post as the Best Answer




In desktop view

 

To set a post as the Best Answer:

 

  • You can either click the "Set as Best Answer" button in the bottom right hand side of the post:

 Capture.PNG

 

 

 

  • or click "three dots " on the bottom left of the post and then select the "Set as Best Answer" option (7th option within the options menu) :

 123.PNG

 

 

On mobile view

 

  • You can press on the "Set as Best Answer" button located as shown below:

IMG_4095.PNG

 

 

 

 

 

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How to remove a Best Answer from your post




If you have set a Best Answer in error or decide that another post better answered your question then you can remove your original choice.

 

To remove a post as the Best Answer:

 

  • Click the "three dots" on the bottom left hand side of the post you set as Best Answer and select the "Not the Best Answer" option. As shown Below.456.PNG

     

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Exceptions




Please note: You can only Set Best Answers to posts which are in the following community sections:

 

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Handy Links




 

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Version History
Revision #
17 of 17
Last update:
‎12-06-2017 00:29
Updated by:
 

Created by:

chriskm on: 22/03/2012 | 13:18

Last edited by:

as7861 on: 12/06/2017 | 00:29