The payback payout dates for June 2017 are fast approaching. Everything's going according to plan so far and we really want to see this be the smoothest payback period yet.
One thing we learned from the previous payback periods is that there were a few common errors that some members made which meant it was difficult - or even impossible - for us to make PayPal payments to those members.
So, what were these mistakes - and more importantly, how can you help make sure that these mistakes are avoided? Simple - read this post carefully, then double/triple check your details carefully.
Do you have access to your PayPal account?
It sounds silly, however one common mistake in other payback periods was that member's gave us a PayPal address to pay out to that they later discovered they couldn't access for some reason.
We have now introduced a new verification method that should stop this and it requires you to verify your PayPal account.
To verify your PayPal account just go to your Payback page and click on 'choose cash' you will then be re-directed to the PayPal site were you must login and verify your account. You must click on 'Agree' to proceed.
Important Note: Due to an iOS issue, iOS users will need to 'long press' on the choose cash option in order for the PayPal screen to open. If this is not done then the old style email entry will be displayed. This method will not verify your PayPal account so please double check for typos etc before pressing submit.
You will need to add some account details and add your debit/credit card, this is so that you can withdraw the money once has been paid.
PayPal have a dedicated self help page which will help with any questions you have.
Have you accepted the payment?
Once we start processing payments to PayPal, keep an eye on your account. Last time around, PayPal required some members to accept the payment. It's really really, important to do this promptly. If the payment isn't accepted after a month, it gets sent back to us. We had a few payments returned to us last time out, so make sure you check to see if PayPal wants you to accept the payment.
Open the spoiler to see what PayPal have to say about this...
To receive payback, you'll need to have an active SIM on your account. This means you must have used the SIM within the last 3 months. It also means that if you have transferred your number to a different network and therefore deactivated your SIM, you won't be eligible to receive your payback.
Unfortunately this also means that if your account is suspended due to the Lost and Stolen process being in progress we may not be able to process your payback. If you are currently waiting for a Lost and Stolen replacement SIM, activate it as soon as it arrives.
Have you chosen how to receive your payback?
If you followed the process above then you should be all set to receive your Payback into your PayPal account. Even if you're certain you've already made your choice ... it can't hurt to go and double check now, can it?
You should be able to see the following statement.