Knowledge Base

£10 bonus credit ?

Started by: 3243kyle
On: 23/10/2010 | 11:29
Replies: 9

by: 3243kyle
on: 23/10/2010 | 11:29

hi i had 2 of my family activationg today and giffgaff said that in october you will get 500 payback points and £10 bonus credit for your first activation,, however i have  not got my £10 free credit and i was wondering if it takes a while or if i need to contact a agaent ?

Message 1 of 10
by: andreww
on: 23/10/2010 | 11:31

Mine took around 3 days, but my colleague got it the following day so I'd allow at least a few days before raising a case with an agent Smiley Wink

Probably having a beer in the sunshine somewhere.
Message 2 of 10
by: brradley
on: 23/10/2010 | 11:31
I think the credit is applied within 3 days or so! Smiley Wink
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Message 3 of 10
by: kevvy57
on: 23/10/2010 | 11:32
mine arrived within 48 hours, so it can vary
Message 4 of 10
by: callumacrae
on: 23/10/2010 | 11:36
Mine took 5 days, but that's cos my activation was on the 1st Smiley Happy

Why I left giffgaff: my (not so great) experience with the giffgaff agents:
Message 5 of 10
by: jamesdn
on: 23/10/2010 | 11:40

It's a manual, not automatic process. The giffgaff staff have to work out which activations are valid for the £10 offer and which ones aren't. As said before, it takes around 3 days to do, but maybe longer if they have a lot to get through Smiley Wink

Message 6 of 10
by: nnj10
on: 23/10/2010 | 11:41

Got mine in 2days time, but as other have reported that it can take 3 days or more as they have to run a manual report or something.

Message 7 of 10
by: poul
on: 23/10/2010 | 12:43

it will take 3 days untill it pops into your account

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Message 8 of 10
by: traveller
on: 23/10/2010 | 14:20

Just got one activated for my wife so hopefully will get tenner soon Smiley Happy

Message 9 of 10
by: alexb38
on: 23/10/2010 | 14:22 edited: 23/10/2010 | 14:23

The £10 will be added to your account as credit, just to let you know. You won't suddenly get £10 sent in the post or anything lol


Alex Barnes dotmedotuk
Message 10 of 10