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£5 PAYG top up

Started by: aliceejrea
On: 17/01/2019 | 23:47
Replies: 10
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by: aliceejrea
on: 17/01/2019 | 23:47

Why can't the minimum top-up be £5 or even any amount. I have a goodbag so only need a minimal amount of credit and I don't want to lose £10 to my account that will never be used.

Message 1 of 11
by: gizmopup
on: 17/01/2019 | 23:54
Easiest way to do this buy a £15 top-up, if you use a £10 goodybag
The maths are easy if you use a different bag, but the fact is O2 (the parent network) don't allow £5 top-ups, so I think it's impossible that giffgaff could do so...
Happy to be corrected if I'm wrong tho...
don't wind me up, I bite when provoked...
woof woof, growl
Message 2 of 11
by: wagstaffej
on: 18/01/2019 | 07:04 edited: 20/01/2019 | 16:28

Hi @aliceejrea this is the single most popular idea in Labs. It has been marked as "Not for us" by giffgaff but if we keep voting for it, who knows, maybe they will reconsider.

Vote for it here,

https://labs.giffgaff.com/idea/12953402/make-the-minimum-top-up-£5

 

P.s. as far as I am aware there is no technical reason why giffgaff cannot offer a £5 top up. Lycamobile run on the O2 network and they offer a £5 top up.

 

 

 

Get a free giffgaff Sim
Message 3 of 11
by: freedmaniac
on: 18/01/2019 | 07:42

@aliceejrea

 

Cancel auto-recur goodybag in your account page.

Buy £10 top-up.

Use £5 to pay for goodybag using "Exchange Airtime Credit" at payment point.

Repeat last stage next month.

Buy another £10 top-up after the second month.

Message 4 of 11
by: mcilwraith
on: 18/01/2019 | 11:24

an old chestnut this idea but it has a lot of support

Message 5 of 11
by: bogacot
on: 20/01/2019 | 14:40

@aliceejrea Hello, I know that Giffgaff have said this idea is " not for us", but I think it would be great if we could get £5 minimum top up. It would be very useful in situations such as you've mentioned, but also for people who, at times, might not be able to afford more than £5 credit / goodybag. Perhaps their hands are tied by o2, I'm not sure.

Message 7 of 11
by: isabel1066
on: 20/01/2019 | 15:21
@aliceejrea o2 has no £5 top ups so giffgaff has to do the same.
Get a free giffgaff Sim
Message 8 of 11
Highlighted
by: jaymailsays
on: 20/01/2019 | 18:06

@aliceejrea sadly no.

 

 £5 goodybag only.

Get a free giffgaff Sim
Message 9 of 11
by: jt_21
on: 21/01/2019 | 16:39

@aliceejrea wrote:

Why can't the minimum top-up be £5 or even any amount. I have a goodbag so only need a minimal amount of credit and I don't want to lose £10 to my account that will never be used.

@aliceejrea That's not possible as minimum top up of airtime is £10, it's has been suggested in the past though ....... seeing as you mentioned that you only need a minimal amount of credit, and you didn't mention what goodybag you usually buy,

 

why not for example:

 

add £10 airtime, buy £5 from it and leave the extra fiver as credit 

 

add £10 airtime, buy £7.50 goodybag and leave the £2.50 as credit 

 

add £15 airtime, buy the £10 or £12 goodybag and leave the remaining as airtime 

 

etc etc for the other £15, £20 and £25 goodybags, you could leave the £5 extra on account then just switch on the recurring (if you wish)?

 

You need to switch off recurring goodybags temporarily if you do any of the above. 

 

 

You wouldn't lose the extra money on account provided you keep your sim active and not dormant without use or top up for 6 months, £10 is rather a lot to have sitting there on account but you could make that £5 or less, emergency credit on account is always handy to have. 🙂

Message 10 of 11