ps. The Knowledge Bank quotes the level of throttling for some users at 100kb for a period of 30 minutes, which is more or less a stop to whatever they are trying to do in real terms, though the standard level of throttling is about 395kb which is still not acceptable unless you provide a framework where the excessivness of usage justifies this and can be easily verified by usage statistics. Possibly four or five levels of throttling that are distinct and provably connected to speed of data usage would work better. Capping people to 400kb untill the end of the month/Goodybag because they eventually reached 9 or even 20gb is unfair because other users will find ways of circumventing this by buying more credit or using their data much faster.
The KB also mentiond prioritising data though this is a function already available in most devices/browsers and not a valid excuse for poor service.
Hi there @robiocycle - i know this does not help you now but giff gaff are changing the way they do the £20 and introducing a new one from the 11th July, see below.......
not everyone feels the same way @robiocycle lots use the always on after midnight when the speeds go back up.perhaps after the 11th july when the £20 goodybag goes up to 20gb it will suit you better
always on goes up to £25 with 20gb and the slow speed after
i do agree though the throttled speed is not a lot
Still Not Solved.
Thanks for your input folks. Any other commentors please read the last bit I added to my original post.
GiggGaff please stop throttling people who dont use the network at high speed constantly, and if you do at least do it so that the phone can still be usuable to read emails and find places on maps for pittys sake. Still not acceptable.
Just as an FYI.
You can make your data go further if you use Opera Browsers instead of apps.They use a special form of compression.I know they can reduce some websites by up to 90% but have never done a Video comparison as videos are usually compressed form of data.
Hello the speed quoted is the max you could get it does not mean you will get it .
It depends on coverage in your area
we use it and it works fine ,
because of the speed changes it helps if you restart phone to kick the new speed in
the goodybag is clear it tells you after you used 9gb the speed will be reduced from 8am to midnight to 384kbps it will play videos at slower speed but not hd ones we find
at least next month you get 20 gb at full speed but that will cost £25
The Traffic Flow policy is here
It needs to be changed in order to retain and protect users who dont overuse the network during day. Some people cant use the unthrottled speed at night after 1200 because they have commitments during the day, the level of throttling should be less indiscrimate and not punish those who are not consuming vast amounts of data per day. Love R