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Annoying update to Giffgaff app

Started by: gvmhb
On: 14/08/2019 | 11:15
Replies: 8
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by: gvmhb
on: 14/08/2019 | 11:15

It now goes back to account page every time you leave and reopen.

If it stays like this I will uninstall it and use website instead.

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Message 1 of 9
by: mcilwraith
on: 14/08/2019 | 12:46

the app has always been a nono for me

i only have it installed because of wifi extra

Message 2 of 9
by: sloz
on: 14/08/2019 | 12:46
@gvmhb
Hi, which phone do you have?
Have you tried logging out and back in?
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Message 3 of 9
by: gvmhb
on: 14/08/2019 | 12:55

I have a Xiaomi Android phone @sloz 

I just tried logging out and back in - it's just the same after.

 

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Message 4 of 9
by: sloz
on: 14/08/2019 | 13:04
@gvmhb
I'll pm you a link with previous versions, I don't think it's appropriate to post here
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Message 5 of 9
by: davidvarley
on: 14/08/2019 | 13:18
Maybe restart phone instead that can sometimes help.
Message 6 of 9
by: shabazmoqsud
on: 14/08/2019 | 14:20

@gvmhb  this hasnt happened to me snd i use the app all the time.  however i will check it from now on if the same happens to me i will post here to let u know.

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Message 8 of 9
by: formulaone
on: 14/08/2019 | 15:28 edited: 14/08/2019 | 15:35

@gvmhbwrote:

It now goes back to account page every time you leave and reopen.

If it stays like this I will uninstall it and use website instead.

@gvmhb

 

I have never really used the giffgaff app, although I did give it a trial once, (downloaded it a couple of times and then uninstalled it straight away).

 

I personally think it's pointless, Is it really needed? when you have the mobile/desktop site! .... It's much quicker just to use your browser on mobile/desktop site! Smiley Happy

 

.... hopefully @sloz resolved your issue anyway! 

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Message 9 of 9