Knowledge Base

Another O2 data outage?

Started by: glaswegianeric
On: 06/12/2018 | 05:45
Replies: 12

by: glaswegianeric
on: 06/12/2018 | 05:45

No data service on giffgaff in Glasgow this morning.

suggests it could be another O2 outage, folks reporting it en mass

Message 1 of 13
by: kath72
on: 06/12/2018 | 07:00
Yup got up this morning to this too @glaswegianeric

Not noticed one for quite a long time though
Message 2 of 13
by: woodyuk
on: 06/12/2018 | 07:13

Yes it looks like the problem is national,everyone reports having no data and some members say they've no network at all.


I've never seen the giffgaff Twitter feed so busy at this time in the morning and of course there's nobody on duty to answer questions til 8am so there'll be some really peed off punters by then I would imagine:_

Message 3 of 13
by: dihqgo
on: 06/12/2018 | 07:56
I've got signal but no data. Fortunately I have a Three data reward SIM and although the signal is much weaker, I've at least got something.
Message 4 of 13
by: glaswegianeric
on: 06/12/2018 | 08:47

Now lost signal completely 

Message 5 of 13
by: glaswegianeric
on: 06/12/2018 | 09:36
Now back up and running including data
Message 6 of 13
by: glaswegianeric
on: 06/12/2018 | 10:52

Aaand it's down again 

Message 7 of 13
by: senthx
on: 06/12/2018 | 11:10

great, I scrape a living as a deliveroo cyclist

I cant work now and get may get penalised for late shift cancelations, 

Message 8 of 13
by: 4128334
on: 06/12/2018 | 13:34 edited: 06/12/2018 | 13:38

Good Afternoon,
This is a Global issue caused by an outrage at Ericsson of Sweden.
It is out of O2 engineers ability to fix.
So unfortunately all we can do is to show patience until it is fixed.
There are over 45 million subscribers in the same boat.

Get a free giffgaff Sim
Message 9 of 13
by: shabazmoqsud
on: 06/12/2018 | 14:40

Yeah not been able to call text or use mobile data since last night.

Get a free giffgaff Sim
Message 10 of 13