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Charity voting emails

Started by: kath72
On: 05/12/2018 | 19:34
Replies: 3
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by: kath72
on: 05/12/2018 | 19:34

@t_will
Here’s a question?

Someone who has only earned payback in November so it isn’t in their account yet won’t get the email to vote for the charity they may be selecting to give their payback too.

 

is there a way for them to vote? 

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by: t_will
community giff-staffer

on: 05/12/2018 | 19:59

Very good question. Payback calculations are due any day now, so I'll check with the team first thing tomorrow to see if we can get a list of everyone that applies to once the numbers are in, and check with the email team if a separate send to those members is possible.

 

Anyone who hasn't got an email and feels they should have one can also always ask in the thread or in PM to me and we can see where it went and send one manually if needed.

 

Nice catch!

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Message 2 of 4
by: t_will
community giff-staffer

on: 05/12/2018 | 19:59

Very good question. Payback calculations are due any day now, so I'll check with the team first thing tomorrow to see if we can get a list of everyone that applies to once the numbers are in, and check with the email team if a separate send to those members is possible.

 

Anyone who hasn't got an email and feels they should have one can also always ask in the thread or in PM to me and we can see where it went and send one manually if needed.

 

Nice catch!

giffgaff Community Rewards and Recognition specialist
Feeling chatty? You can send me a message and we'll get rolling. Need a topic? Try here.
Message 2 of 4
by: kath72
on: 05/12/2018 | 20:06
Thanks for your quick response @t_will
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by: magspider
on: 05/12/2018 | 20:14 edited: 05/12/2018 | 20:15

 

.

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