Knowledge Base

Come and get involved in our Lean UX workshop

Started by: misterdoo
On: 10/01/2019 | 10:51
Replies: 37

by: blackfive460
on: 11/01/2019 | 14:04

@misterdoo wrote:

 I ran out of fingers when I was counting round the office :-)


I get that problem too.

Sometimes you just have to take your shoes and socks off... Smiley Wink

Message 11 of 38
by: cloughey
on: 11/01/2019 | 19:10
Sounds interesting, at work during those hours but will try to keep an eye out for some of the threads.
Message 12 of 38
by: jaymailsays
on: 11/01/2019 | 22:59
Click to reveal

@misterdoo wrote:

To be fair, when I said "hundreds", I probably meant "more than a hundred". I ran put pf fingers when I was counting rond the office :-)


This also reflects the new approach; a development team will no longer just be comprised of developers, it will also include product designers, community team members, data analysts, etc. - anybody who can contribute to identifying and building stuff that you all want as quickly as possible. 




@misterdoo wrote:

. . . . . . . anybody who can contribute to identifying and building stuff that you all want as quickly as possible. 

This guy would be up for joining the team. Tonnes of experience, bluffing his way through a session on dowloading content before returning to his minicab.

Get a free giffgaff Sim
Message 13 of 38
by: misterdoo
handy giff-staffer

on: 12/01/2019 | 10:00
I love that clip. I wonder where he is today - probably high up in the BBC somewhere... :-)
Scrum Master at giffgaff
Message 14 of 38
by: jfh
on: 13/01/2019 | 10:38
Sounds intriguing and happy to help.
Message 15 of 38
by: jeremylalou
on: 14/01/2019 | 22:40
do we know whether people use the gameplan thing?
Message 16 of 38
by: t_will
community giff-staffer

on: 15/01/2019 | 13:40 edited: 16/01/2019 | 14:10

Hey folks, for those of you who are interested in taking part on the forum, there are a few questions in Contribute that have been asked so far. The team are looking for your first reactions and early thoughts just as much as in-depth discussion, so please feel free to post your own experience no matter how experienced you are Smiley Happy


Just look for the threads with 'workshop' in the title in the Contribute forum. So far, we have:


Are there people looking to join on a short-term basis, and what might stop them?

Can you remember the last time you ran low on data?

What would you use first to get help from giffgaff?

Use of email address to login to giffgaff account

Do you know about Credit Score?

Help with meaningful payment error messages

giffgaff community bloke - let me know if you want to chat about anything. My posts tend to be really long but I promise you they're almost always worth it.
You can send me a message and we'll get rolling. Need a topic? Try here.
Message 17 of 38
by: amy_b_d
handy giff-staffer

on: 15/01/2019 | 16:09

Hi all, a quick update from me also.


We're thrilled with the responses and feedback from our POs across the business from those of you who signed up. They have found all of your phone calls very helpful and insightful. As the window for making these calls has closed I've removed the form from the thread.


On a second note, some teams have asked for us to ask some quick polls. We're posting them over in the facebook giffgaff pioneers group. It will be great to get your feedback there as well. 


Thanks again for getting involved so far. You're all legends.

rbyawards_logo_v2.pngAt giffgaff we believe that when we all work together, we can really go places. We are the mobile network run by you.
Member Engagement Specialist

Message 18 of 38
by: snoozebaker1
on: 15/01/2019 | 16:46
When will customers receive £5? for taking part in the phone call today?
Message 19 of 38
by: popcorn3000
handy giff-staffer

on: 15/01/2019 | 16:49
It should be by the end of the month :-)
Queen of the North, Master of Scrums, Powered by Yorkshire Tea
Message 20 of 38