Community Payback 2.0
on: 18/05/2015 | 18:19
@endorphin wrote:
@woodyuk I think this proposal address the question of payback for people helping out on social media http://community.giffgaff.com/t5/Announcements/Introducing-integrated-community-profile/td-p/1664807...
@endorphin yes I noticed that earlier thanks but with the Lithium project only being in the Alpha stage and so not certain even to go ahead I was wondering if helping on other social media had been included in this payback system as it's due to launch in less than a fortnight's time.
on: 18/05/2015 | 18:20 - edited: 18/05/2015 | 18:29
Sorry but I actually disagree with the best answers ratio, as yes, in theory it sounds great but if anything in my opinion it will encourage more people to use copy/paste answers basically because if a person was to post late the chances of them getting best answer is lower, so in a way this could effectively punish those who take the time to construct a relevant, well thought out response, often even if as little as 5 - 10 minutes.
That and of course it's "pot luck" if the op even marks a best answer which obviously those replying cannot know at the time of posting, unless of course more best answers are going to be selected by educators to make it a fairer system?
As to be honest currently only 85 people that would get more than £30 is rather low.
Edited to add:
Obviously I can understand the reasoning but wonder how it may work in effect, other than that it sounds pretty good, but obviously only time will tell for sure.
on: 18/05/2015 | 18:31
Verrry interesting - potentially quite a dramatic change with a lot of behaviour-influencing modifications to the payback system there.
Will be interesting to see how well this encourage good quality posting behaviour vs. kudos chasing behaviour.
I suppose the trick must be to make this sufficiently intuitive that it does not take several months of misguided posting before people realise what is rewarded the most!
on: 18/05/2015 | 18:32
I thought the same, especially only in help & support, there are many reasons to maybe reduce payback other than for trying to help!
Especially if just because a best answer isn't marked (unless these are discounted?), or because the poster has taken time to construct their answer.
on: 18/05/2015 | 18:33
@alex_w That is probably the most detailed and considered proposal from giffgaff I've read in over four years of being here. Thank you for that. 
I've always though that the "most helpful" should get a bigger slice of the pie, so that is a very welcome reform.
It will be interesting to see how it shakes out. I reckon it may take a few months to change some behaviours, but it's a step in the right direction.
Like others have mentioned, I'm intrigued as to who "reputable members" are.
on: 18/05/2015 | 18:36
This could also encourage more "too much information" replies as by asking the op questions to better determine the problem a member will be damaging their own ratio, even if they do go on to be marked best answer (which seldom happens in this scenario).
on: 18/05/2015 | 18:43
