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Compensation culture 😩

Started by: hunterchunk
On: 06/12/2018 | 14:46
Replies: 14
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by: natty_noo
on: 06/12/2018 | 20:31
It's not so much compensation, but the texts are all to pot and sending 4 times instead of once.

So far i've sent 10 short texts today that all went through 4 times, that's 20p per text instead of 5p. 15p overcharge on 10 texts is £1.50, maybe not much but it's credit that i've paid for.

So no, i don't want, or expect, compensation, but i do expect my credit back.
Message 11 of 15
by: tazzy19
on: 06/12/2018 | 21:00

@natty_noo

@natty_noo wrote:

, but the texts are all to pot and sending 4 times instead of once.

So far i've sent 10 short texts today that all went through 4 times, that's 20p per text instead of 5p. 15p overcharge on 10 texts is £1.50, maybe not much but it's credit that i've paid for.

So no, i don't want, or expect, compensation, but i do expect my credit back.

I have no doubt that when everything has settled back down to normal , you'll be able to raise a case with the agents and get that credit back.

Message 12 of 15
by: natty_noo
on: 06/12/2018 | 21:09
I don't doubt it either @tazzy19 , i'm just saying i'm not after compensation in any way shape or form. Tbh though, i'll probably leave it because on the grand scheme of things it isn't a huge amount. But i guess if it's happened to thousands of customers, and they leave it too, then that's a whole lot of money in the gg coffers Smiley Surprised
Message 13 of 15
by: misspage
on: 06/12/2018 | 21:17

It saved me money in electric, as my battery still has loads left

Message 14 of 15
Highlighted
by: tradertall
on: 07/12/2018 | 14:12

@hunterchunk wrote:

Jeez, we get more like the USA everyday. 

true for many things, not just compensation. unfortunately.

Get a free giffgaff Sim
Message 15 of 15