Jeez, we get more like the USA everyday. Can't believe the amount of people already clamouring for compensation due to the outage. Just getting the service back will do me, it's not as though it's an everyday occurrence
what kind of compensation do these people expect? the last time there was a big outage i got around £1.gave it to charity
I think that most of the users screaming for compo forget or overlook that when they joined giffgaff they accepted their T&Cs,including the one that says they may lose service at any time.
No network can guarantee a seamless service so all have similar terms.
2.1 We will provide the Service to you, and you will be entitled to the quality of Service generally provided by a competent mobile telecommunications service provider exercising reasonable skill and care. However, the Service is not fault free and we will not be liable to you if it is impaired by geographic, atmospheric, Network traffic or other conditions or circumstances beyond our control, including but not limited to the following:
@freedmaniac these days it's mostly habit and ill health if I'm being brutally honest, but once upon a time I had a lot of fun in the forums even of the network service was less than I demanded so that's why I stuck around after leaving.
Incidentally, a recent network test demonstrated that giffgaff is once again suitable for usage, albeit as a backup to Vodafone, so I'll be using the network again once payback pays out, (unless this outage lasts for days/weeks in which case I'll use it to grab a years service on EE's £20/20GB current offer and use that as my backup, or perhaps use Virgin and whatever they have or maybe I'll do both Virgin/EE and giffgaff, I dunno).
Fair comment. It just seemed a bit odd, but I understand now.
If you're thinking it was for payback, don't, I've only been eligible two times since the switch to the current model however long ago that was and I think it's absurd that doing a one goodybag network test makes me eligible for any payout.
(That's part of the reason I campaign against payback and regularly advocate for it's abolition).
I would be lying however if I denied that the fact that giffgaff are literally throwing money at me hasn't played a part in my decision to use them as my backup provision because as long as they can do the business I'd feel too guilty spending it elsewhere.
Honestly, I'd have actually preferred to take the EE Black Friday SIM only deal, (£30/60GB), or the Virgin one, (£20/200GB), as my backup, or even the Three one despite their slow speeds, (£20/unlimited), and I almost did but giffgaff throwing money at me kinda makes me feel obligated to use their services again.
I will be making sure that I'm not eligible for payback next time around so I don't feel that obligation. Maybe I'll still choose giffgaff as my backup at that time, I don't know, but it'll be because they merit the position if I do rather than because I feel obligated to do so, (I know, I know, but my conscience is a weird beast).