The Content page gives out a confusing picture on whether you can report your phone/device lost or stolen without reporting the sim as well. (For those that did a quick sim swap)
https://giffgaff.com/support/lost
You can report the (IMEI) device/phone here
https://support2.giffgaff.com/app/ask/Phones/Place-or-remove-an-IMEI-bar/form
Without the need to report your SIM!
Let's see which of these best describes you:
You've lost your phone and you want to bar your phone and SIM. This will block your phone being used on any network in the UK. If you find your phone again, you will need to contact an agent to get it unlocked.
Bar my phone & SIMThe whole set up needs looking at and hopefully the discussion here will accelerate this
Hiya @jaymailsays
I totaly agree with you.
There is another thread going on at the mo.
And there is also a link inthe labs to only report your phone lost.
Please take a look.
Bob
If you scroll down the page it will give you the link for the idea in the labs
Nice one @jaymailsays
It's good things are being picked up now and can be added sepecially before it all gets shifted across to the new platform,i just hope vanilla is clear and simple to use.
