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Crazy insane service.

Started by: malcmcldow
On: 07/01/2019 | 22:09
Replies: 31
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by: malcmcldow
on: 07/01/2019 | 22:09

Okay, an accolade...

I had £40+ credit on another, now unused Giffgaff account.

I wanted to move the credit to another much used, my main Giffgaff account.

So, expecting a lot of excuses and fob offs...

Yes I have experienced most of the other network providers...

But not with Giffgaff.

Damn it the transfer was done effortlessly and no stress in 24 hours.

 

This has to be an all time first in my decades of history of phone and Internet providers. The thousands of pounds the "others" have duped me out of... You don't want to know.

 

So, big thanks to the team and community crew, you work with a good company.

 

I am so impressed. At last a telcom company that is not a rip off.

 

%-))

Message 1 of 32
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Accepted Solutions
by: themzbiker
on: 08/01/2019 | 16:23
@malcmcldow

A Good for you managing to get credit transfer to another account I've never heard that before

giffgaff sure is the best network out there always look after there members awesome that's giffgaff
Message 20 of 32
by: tired16
on: 07/01/2019 | 22:34

Now that's what I call a success story! Smiley Very Happy That's absolutely fantastic to hear @malcmcldow 

I must admit, I was a bit worried when I first started reading. You nearly had me there! Smiley Wink 

Glad it was a smooth and positive conclusion! Yay!

 

yay gif.gif

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Message 2 of 32
by: malcmcldow
on: 07/01/2019 | 23:16
Yeah, I meat every word.
Still getting over it, the good service that is.
You see I was broke and the credit on the "unused" account was all I had left.
I needed the phone to make money.
So thanks to Giffgaff... I was back on line...
Sent my article to the paper and am £180 richer.
Good one Giffgaff.
Quote me as you will.

Message 3 of 32
by: malcmcldow
on: 07/01/2019 | 23:20
"meat"?
I ment ment!
These typos...
I dunno!
What I do know after 30 years of telcom nonsense, the "community" aspect of Giffgaff is the way to go.
Other telcom companies, watch out.

Message 4 of 32
by: tired16
on: 07/01/2019 | 23:33

@malcmcldow wrote:

Yeah, I meat every word.
Still getting over it, the good service that is.
You see I was broke and the credit on the "unused" account was all I had left.
I needed the phone to make money.
So thanks to Giffgaff... I was back on line...
Sent my article to the paper and am £180 richer.
Good one Giffgaff.
Quote me as you will.

That's absolutely heart-warming to hear. Smiley Happy Things like this make all the difference! Very happy for you, and congratulations on the £180 too! Smiley Wink

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Message 5 of 32
by: tired16
on: 07/01/2019 | 23:35

@malcmcldow wrote:

"meat"?
I ment ment!
These typos...
I dunno!
What I do know after 30 years of telcom nonsense, the "community" aspect of Giffgaff is the way to go.
Other telcom companies, watch out.

That's OK, I knew what you meant. Smiley Wink

 

You're 100%! I couldn't be happier either. Especially with payback system! Some extra money in the pocket. Happy days. Smiley Happy

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Please remember to select a "Best answer" and give "Kudos" to those that have helped you. Smiley Happy
Message 6 of 32
by: pault1974
on: 08/01/2019 | 00:34

I'm confused @malcmcldow.  It is my understanding that giffgaff don't, won't,  or can't transfer credit from one account to another account. 

 

If that is what you have somehow managed to get them to do then please do tell us how you did it as I'm sure there would be a lot of members who would like to do the same. 

 

Or am I getting confused and what you have actually done is perform a SIM swap? 

 

Message 7 of 32
by: malcmcldow
on: 08/01/2019 | 01:21
Well right!
It's amazing when a telcom company get it right.
Message 8 of 32
by: malcmcldow
on: 08/01/2019 | 01:24
No confusion.
I had one account I don't use anymore, another that I use all the time, the credit from one was transferred to the other was an easy process.
How good does it get?
Try doing this with Vodaphone...
You will end up blacklisted and in court.
Message 9 of 32
by: natty88
on: 08/01/2019 | 02:47

@malcmcldow nice one glad all went smoothly with transfer a very warm @ezgif-3-34775e340e.gif

We hope your enjoy your time with us please have a nose around the many fun filled forums like General and games here's a handy guide to the forum index https://community.giffgaff.com/t5/custom/page/page-id/ForumIndex

 

And a few of interest

 

services not included in goody bags allowances https://community.giffgaff.com/t5/Learning-and-giffgaffer-articles/Inclusive-and-non-inclusive-calls...

 

buy goody bags from credit http://bit.ly/kbggbagfromcredit

or call 43430 option two to buy goody bags and follow prompts given to exchange your airtime credit for goody bag 

 

also if your using recurring goody bags switch of here firstly http://giffgaff.com/profile/payment-details   

 

using giffgaff overseas https://community.giffgaff.com/t5/Announcements/Take-your-goodybag-on-holiday-with-inclusive-EU-roam...

 

guide to voicemail Remember it costs 8p per call from top up credit or one minute from goody bags minutes number to call is 443 for giffgaff voicemail services 

 

https://community.giffgaff.com/t5/Using-giffgaff/Your-voicemail/ta-p/3521085#section3 

 

how to earn payback 

 

https://community.giffgaff.com/t5/Using-giffgaff/Guide-to-Payback-points/ta-p/3521553#section7 

 

guide to always on https://community.giffgaff.com/t5/Using-giffgaff/Guide-to-Always-On/ta-p/17070641 any other questions please ask we're all friendly and helpful have a good day 

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Message 10 of 32