Knowledge Base

Create a UK visitor SIM account

Started by: daviduk2017
On: 07/02/2018 | 23:51
Replies: 7

by: daviduk2017
on: 07/02/2018 | 23:51

Hi - I used GiffGaff while I was in UK for 6 weeks over Xmas - and it was great. But there is no option to close account once done - it'll close after 6 months due to inactivity. In the surveys that come out there is no option to say "I was only using GiffGaff as visitor".


I will recommend GiffGaff to friends visiting UK, but an option for visitor style account would be useful I think.




Message 1 of 8
by: pete2009
on: 08/02/2018 | 09:19

Yes they should have a option to close the account by the user rather than the account being inactive for 6 months then giffgaff placing it in a dormant state.

Message 2 of 8
by: isabel1066
on: 08/02/2018 | 14:33
@daviduk2017 the survey I have done as giffgaff sends them out after about 30 days of none sim card usage and as long as you tick something and reply then that's ok
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Message 3 of 8
by: mcilwraith
on: 08/02/2018 | 19:46

perhaps an option to wipe an account out altogether?

Message 4 of 8
by: gsklb04
on: 08/02/2018 | 20:08



It might be useful if gg were to allow over seas members to freeze an account at the cost of a text message for each month, then re activate the account when said member returns to the U.K.
Message 5 of 8
by: jeremylalou
on: 08/02/2018 | 22:38
good idea, why not .
Message 6 of 8
by: tradertall
on: 08/02/2018 | 22:42
It's a shame to create a SIM and throw it away after a few weeks Smiley Sad
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Message 7 of 8
by: harrrrrry
on: 09/02/2018 | 00:31




allow over seas members to freeze an account at the cost of a text message for each month

That sounds like a sensible idea. However, it ptobably wouldn't satisfy Ofcom rules.


PAYG numbers have to be recycled if they are not in use and I'm not sure how ofcom defines "use" in this context. But sending a text clearly constitutes using the number even if it's only done as a formality to demonstrate that the number is still being used. Paying the cost of a text, but not actually sending one, doesn't provide proof that the number is being used. So, although they amount to almost the same thing, it seems likely that ofcom would object to an arrangement that was purely financial and didn't involve any actual usage.


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Message 8 of 8