Knowledge Base

Data top ups

Started by: htc97
On: 15/06/2018 | 23:34
Replies: 14

by: htc97
on: 15/06/2018 | 23:34

Love the network, all is good but how about some data top ups??? Just an idea. 

Message 1 of 15
by: 4128334
on: 16/06/2018 | 06:44
Good Morning,
I am uncertain as to what you mean.
If you mean a add on to give you extra data on your active goodybag giffgaff, fhave never offered this and I doubt they will ever.
Once your data falls below 50mb or your call minutes below 50 you can start a new goodybag immediately.
Get a free giffgaff Sim
Message 2 of 15
by: endorphin
on: 16/06/2018 | 11:06

Hi @htc97 data topups have been suggested before if you mean allowing you to purchase extra data without having to buy a new goodybag. Check out and support the best matching idea here


Note that if you do find yourself continually running out of data it might be worth upgrading to a larger goodybag.

Get a free giffgaff SIM/microSIM/nanoSIM with free £5 credit
Message 3 of 15
by: kevincunno
on: 16/06/2018 | 16:31

Hi @htc97 cannot see it been beneficial to giffgaff or even a customer when one can just start your next goodybag early if you have ran out of data and with the extra data we are now getting for our money it would be pointless in my way of thinking 

Get a free giffgaff Simdon't judge my path if you haven't walk my journey kevin
Message 4 of 15
by: jt_21
on: 16/06/2018 | 22:09

htc97 wrote:

Love the network, all is good but how about some data top ups??? Just an idea. 

@htc97 Glad you are loving the network, think that a data top up isn't needed, there's always the option to start another goodybag early but that means you do not really get the best use from the goodybag you purchase, so always best to jump to the next value goodybag as it's better to have slightly more allowances than you need to see you through the month 

Message 5 of 15
by: mcilwraith
on: 17/06/2018 | 12:26

htc97 wrote:

Love the network, all is good but how about some data top ups??? Just an idea. 

an idea thats been in labs for many many moons

Message 6 of 15
by: pete2009
on: 18/06/2018 | 07:54

Hi giffgaff have never done data top ups.

I suggest that if you run out of data you buy another goodybag or consider buying a larger goodybag to cover your data needs in the first place.


Message 7 of 15
by: loyalistdan
on: 18/06/2018 | 20:21

Add ons could be handy 

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Message 8 of 15
by: k89bpa
on: 18/06/2018 | 21:23

This idea made sense before the unlimited minutes upgrade as you had the potential to lose a minutes allowance, but since then it's somewhat pointless given the option to bring forward a package. 


I know so-called "low users" don't have unlimited minutes, but I'd argue someone using more than 500mb and especially 2GB of data is in no way a low user and those affected should buy a more appropriate package for their needs or reduce their consumption.

Huawei P20 Pro | 9.0.0 | Data Plan: 180GB
My Public GDrive Folder
Message 9 of 15
by: anu2222
on: 19/06/2018 | 06:41
Would be good but don't think it will happen
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Message 10 of 15