Do you know about Credit Score? (UX Workshop Survey) [CLOSED]

[#1]

[Survey closed, thank you]

Hi again! I'm Daniele,  working on improving our Credit Report service, and I'm hoping I could trouble you for a few minutes to help us out.

I'd love if you could take the time to check out a survey for me about our Credit Report service and tell us your habits. All I ask is that you answer all the questions honestly, as the survey results here will help us improve that service for every member and we want to make sure we're getting it right.

Survey - Do you know about Credit Score? 

It should only take five minutes and your responses will really help us.

Let me know when you've done it, and feel free to ask any questions about what I'l be doing for the team here  

Daniele

[#2]

I did your survey @daniele_i , at the end is it supposed to take you to the dashboard, because that's what it did when i clicked 'continue' on the second page.

At the end of a survey i usually see a 'thanks for taking the survey' sort of message, not 'your balance is x amount, buy your next goodybag'.

[#3]

Hi, first of all thank you for completing the survey.
After you complete it, it should show you the "Thank you" message and then take you to giffgaff.com, I'll check the survey again to correct any problem.

[#4]

My pleasure @daniele_i , i think it's a little glitch. It's just missing out the 'thank you' page and going directly to the dashboard.

[#5]

Done it

[#6]

Thank you

[#7]

That's an interesting one to think about 

[#8]

I know about it and refuse to use it.

I have no idea how much of the provided information is accessible to giffgaff staff members and so I choose to go direct to the credit agencies themselves.

Same for all third parties.

[#9]

@daniele_i

Done it says thanks then no redirect to giffgaff ,

[#10]

Thank you very much