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ERROR: Payback confirmation screen - wrong dates

Started by: bertiebat
On: 20/07/2016 | 21:23
Replies: 13
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by: bertiebat
on: 20/07/2016 | 21:23

Just a heads up as I thought I would check out the payback selection and though the selection screen has the correct dates, the confirmation screen still refers to June 2016.

 

This applies to all the selection types. See below.

 

Payback confirmed

 

You selected cash to redeem your Payback points earned until 30 NOV 2016. You will receive an email from PayPal from early-mid June 2016 to confirm the transaction.

 

Remember you have until early June 2016 to change your decision if you need to.

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Message 1 of 14
by: alecglasgow
on: 20/07/2016 | 21:26
Nit sure what u mean I am new do we not get a email in November to pick were the payback gos ?
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Message 2 of 14
by: claw
on: 20/07/2016 | 21:27

Nice spot, hopefully giffgaff take action to resolve this soon. 

Message 3 of 14
by: pete2009
on: 20/07/2016 | 21:28
Okay thanks for the update
Message 4 of 14
by: tahmid_786
on: 20/07/2016 | 21:30
I also noticed that
Please KUDOS me and choose this as 'BEST ANSWER' if this has helped. Thanks
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Message 5 of 14
by: donnie
on: 20/07/2016 | 22:22

alecglasgow wrote:

Nit sure what u mean I am new do we not get a email in November to pick were the payback gos ?

You will get reminders in November, yes.

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Message 6 of 14
by: premierphotosuk
on: 20/07/2016 | 22:32

@bertiebat I see your eyes are working well tonight my friend, I think mine are still stuck closed because of all this sun.

 

Good spot... Smiley Wink

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Message 7 of 14
by: premierphotosuk
on: 21/07/2016 | 00:19 edited: 21/07/2016 | 00:20

@bertiebat I have added this screenshot for everyone's information, I think giffgaff will pick this up and correct the mistake asap.

 

image.jpegI Made shure my eyes were working this time @bertiebat..Smiley Very Happy

 

 

On now in the photography board. Join in here Let's see and share some of your favourite animals. August challenge.

Message 8 of 14
by: chelseamaniac
on: 21/07/2016 | 00:46

Did notice that earlier

Message 9 of 14
by: paulipat45
on: 21/07/2016 | 15:19

Thanks @bertiebat but another two members have mentioned this today, but thank you in any case.

Message 10 of 14