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[ERROR] Recommended goodybag SMS

Started by: figment_uk
On: 19/07/2018 | 18:45
Replies: 3
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figment_uk
by: figment_uk
on: 19/07/2018 | 18:45 edited: 19/07/2018 | 20:51

 

 

At least one of the SMS messages sent to members two days before their current goodybag expires has an error, and includes a recommendation to buy the "50 Goodybag"

I do not work for giffgaff, so cannot check anything on your account. This is a public community - please do not post any personal info.
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persco
by: persco
on: 19/07/2018 | 19:40 edited: 19/07/2018 | 19:41

Just answered to one on twitter as wel

F5799359-238C-4A5A-8BC6-0C9F7A3BB56F.jpeg

 

Please do set BEST ANSWER for posts that help you. Get a free giffgaff Sim
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antonlg
by: antonlg
community giff-staffer

on: 19/07/2018 | 20:29
Cheers @figment_uk. Tagging @chris_j_b here as well.
Message 3 of 4
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chris_j_b
by: chris_j_b
handy giff-staffer

on: 19/07/2018 | 22:06

Thanks for flagging @figment_uk

 

Not sure what’s gone on there, something is definitely not right. I imagine it’s an issue with the copy formatting for the title of the goodybag.

 

I’ll get this looked at first thing tomorrow and fixed before we send any more. Thanks! 

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