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[ERROR]Traffic flow warning text outdated.

Started by: woodyuk
On: 03/06/2016 | 12:08
Replies: 3
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by: woodyuk
on: 03/06/2016 | 12:08 edited: 03/06/2016 | 12:15

It would seem that the latest lot of traffic flow warnings and bans have been handed out today judging from the number of Help threads and tweets regarding them and I just noticed this at Twitter where a member has posted a screenshot of the warning text they received.

 

text warning.PNG

You'll notice that the text refers to the now long dead and buried unlimited data goodybag when it should only mention the always on goodybag.

Message 1 of 4
by: woodyuk
on: 21/07/2016 | 07:15 edited: 21/07/2016 | 07:16

Well,no progress with this error it would seem,both the community and Twitter have questions from members who have received traffic flow warnings or bans in the last 24 hours and the text mesage still says this:-

 

unlim warning.PNG

 

How hard can it be to remove the two words "unlimited and" from this message?

Message 2 of 4
by: woodyuk
on: 21/07/2016 | 07:36

Just to add that both of the threads on the first page of Help at the moment re traffic flow bans refer to the "unlimited" goodybag which as we all know no longer exists,apart from in the warning and ban messages which can only be causing more confusion.

 

https://community.giffgaff.com/t5/Help-Support/I-have-apparently-been-banned-from-Unlimited-goody-ba...

 

https://community.giffgaff.com/t5/Help-Support/I-ve-been-taking-off-the-unlimited-goody-bag-Apparent...

 

 

Message 3 of 4
by: anu1
on: 21/07/2016 | 07:37
Same old giffgaff lol
Get a free giffgaff Sim
Message 4 of 4