Knowledge Base

Email for Charity Vote.

Started by: natty_noo
On: 10/12/2018 | 15:29
Replies: 17

by: natty_noo
on: 10/12/2018 | 15:29

Voting for the charity of our choice closes tomorrow, the 11th, after opening last week on the 5th, yet i've still not received the email to vote, and neither have a few others.


I, and others, have already posted on the thread in Announcements to highlight it but no response, as yet.


How many are in the same position? It can't just be a select few who are unlucky. Can it?


And what happens if we don't receive it at all?


I've had the "we're sorry about the outage" email, but not the charity one which is more important as far as i'm concerned.

Message 1 of 18
by: woodyuk
on: 10/12/2018 | 15:42

So far I've had neither the charity vote or the outage email.

Message 2 of 18
by: bluemoonbaz
on: 10/12/2018 | 15:44

@woodyuk wrote:

So far I've had neither the charity vote or the outage email.



Charity vote Yes 

The outage email. No

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Message 3 of 18
by: isabel1066
on: 10/12/2018 | 15:53
@natty_noo charity vote yes the outage no.
Get a free giffgaff Sim
Message 4 of 18
by: natty_noo
on: 10/12/2018 | 16:26
Thank you @woodyuk @bluemoonbaz @isabel1066

I'm concerned about the charity email because it closes tomorrow, the outage one let's people claim up until the 14th. We'll just have to see how it goes over the next few hours and tomorrow.
Message 5 of 18
by: natty_noo
on: 10/12/2018 | 16:43
Thank you @endorphin , i get all other emails from giffgaff so does that mean i'm opted in to receive all marketing and should receive the email?
Message 7 of 18
by: woodyuk
on: 10/12/2018 | 16:45

A quick update from me,I received the charity vote email about 15 mins ago.


No sign of the goodwill fund payment email yet which is a bit of a worry as I've booked us a holiday on the strength of the compo.

Message 8 of 18
by: holier_than_thou
on: 10/12/2018 | 16:47
I've just received my email, and voted, @natty_noo , maybe yours will show up soon Smiley Happy
Message 9 of 18
by: natty_noo
on: 10/12/2018 | 16:55
@holier_than_thou @woodyuk @endorphin @isabel1066 @bluemoonbaz

Phew, i've just received mine! Now i'm happy. Thanks for your input guys Smiley Happy
Message 10 of 18