Knowledge Base

Free £10 giffgaff credit offer by sms. Scam Confirmed

Started by: jaymailsays
On: 21/11/2018 | 20:37
Replies: 127

by: jaymailsays
on: 21/11/2018 | 20:37 edited: 23/11/2018 | 13:24

If you get a text purporting to be from giffgaff, do not use the dubious link. 


It asks you to log in, potentially capturing your password. It then says your password failed. 


Then it instructs to:-


Enter your




Date of birth etc.


An Educator is on the case so best thing is to ignore the link until we hear it is secure. 

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Message 1 of 128
by: persco
on: 21/11/2018 | 20:55 edited: 21/11/2018 | 21:21

Saw that on Twitter. Same advice- DO NOT CLICK THE LINK.  Not sure if it’s the same but taken a while for them to get back to op. No doubt some would click this link unfortunately 





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Message 2 of 128
by: jaymailsays
on: 21/11/2018 | 21:18 edited: 21/11/2018 | 23:01
Message 3 of 128
by: dez_d
community giff-staffer

on: 21/11/2018 | 21:30

Hi all


Just wanted to add to this and thank the community for being all over this. We have not had anything official through for this yet but the website that is in the SMS looks very dubious to me. Do not click it.


If you do see anyone coming into the community wanting advice etc then please give them the most appropriate advice that you can. If the link is actually posted then please let us know as we don't want to direct any traffic over there.




giffgaff Educator

Message 4 of 128
by: shabazmoqsud
on: 22/11/2018 | 00:32

Thanks @jaymailsays and @persco for highlighting this


Glad @dez_d and giffgaff are aware of it now and looking into it

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Message 5 of 128
by: tazzy19
on: 22/11/2018 | 07:04

The site has now been suspended/taken down,  slide17-11-2014-07.11.0706-07-2016-18.24.3522-11-2018-07.01.13.jpg

 good work giffgaff



Message 6 of 128
by: kicker
on: 22/11/2018 | 16:27

Thanks for the warning @jaymailsays . So many scams around this time of the year.

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Message 7 of 128
by: ijustcantdoit
on: 22/11/2018 | 17:08

Thanks for the heads up @jaymailsays

Message 8 of 128
by: woodyuk
on: 23/11/2018 | 08:30

@dez_d despite the dodgy website being shut down this scam has re emerged this morning at Twitter with the URL of the phishing site slightly changed to just prom-giffgaff dot com.


I didn't spot that just the "o" had been removed from the URL to create a new one but luckily another eagle eyed giffgaffer who was helping other members at Twitter this morning did so I thought it best to pass the info on here.

Message 9 of 128
by: dez_d
community giff-staffer

on: 23/11/2018 | 09:02 edited: 23/11/2018 | 09:30

Hi all,


I saw this really early this morning and I've already alerted the rest of the team to the issue. It's looking like a busy one today so if there is a bit of silence from me then you will know why.





giffgaff Educator

Message 10 of 128