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Frequent error message when loading threads.

Started by: ujo55
On: 09/11/2017 | 15:30
Replies: 32

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by: pault1974
on: 09/11/2017 | 21:13

It's been happening on and off all day for me.

Message 21 of 33
by: thunderdragon
on: 10/11/2017 | 00:07 edited: 10/11/2017 | 00:11
Hi @ujo55 and @t_will! :-)
I've been seeing this error in my browser tonight as well. I can't put an exact finger on it, but it's being generated by one of the page scripts which is sideloading objects (data) as the page is scrolled. The messages no longer appear after Javascript is disabled in my browser, which shows that it's a clientside issue.
At a rough guess I would suggest it might be connected with the new stickers or some other object/widget that's being displayed in certain posts as it appears at random and as these certain posts are scrolled into view for the first time.

My experience suggests that the script is trying to load a resource (Possibly a sticker graphic), is failing because the resource is unavailable or not being served within the timescale the script is expecting, and is producing the message for user/developer reference.
My quick-fix suggestion would be for the routine in question to be identified and re-coded to only show the error if a debug flag (i.e: debuglocal=on) is present in the page URL - Meaning devs can still see these by adding that parameter to the page URL by hand, whilst users will no longer see it pop-up as they havn't "Opted-in" to debug output. :-)

Hope this is useful! :-)
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Message 22 of 33
by: ujo55
on: 10/11/2017 | 08:45
Hi @gsklb04
Thanks for your input, yes I'm aware of the Lithium problems and all the inconvenience you and your good lady wife have suffered amongst many others. Hopefully base upon Alex's latest update things should start to improve albeit knowing Lithium slowly.
This error message for me however is new.
@thunderdragon, @t_will
Thanks Thunderdragon for you insight.
It does seem that this has to do with the stickers, I believe as when I get this message the stickers fail to load in that thread. It seems when a new feature is introduced it is accompanied by a new problem.
Message 23 of 33
by: team_leader
on: 10/11/2017 | 09:37
Same here i'm using chrome, all fine on mobile.
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Message 24 of 33
by: kate1028
on: 10/11/2017 | 09:41

Ditto here on my Chromebook, but I don't get logged out.  Just close the notice and carry on.


Oops, it's just happened again !  Smiley Sad

Message 25 of 33
by: allan1954
on: 10/11/2017 | 11:24
same for me just happened a few minutes ago but been doing this for a long time.
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Message 26 of 33
by: pamfletch
on: 10/11/2017 | 11:27
Hi guys this is the problem I brought up in GD, I’m using chrome on my iPad, it’s a right pain in the but, also there’s another message crops up about giffgaff diverting too many times and to get back on I have to clear my cache and log back in, this happens several times a day 😡
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Message 27 of 33
by: ujo55
on: 10/11/2017 | 11:57
Apparently in another thread related to device compatibility alex_w has acknowledged that this is due to a bug with the stickers which is being worked on.
I would have preferred the stickers be removed until the problem is resolved and fully tested, but it seems that is not the giffgaff way.
Message 28 of 33
by: mcilwraith
on: 10/11/2017 | 12:28

its becoming a pain over the last 2 days along with the slow speed of the forums today

Message 29 of 33
by: t_will
community giff-staffer

on: 10/11/2017 | 14:45

Happy to say that you should no longer see this error message, folks.

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Message 30 of 33