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Giffgaff survey

Started by: mijthebarber
On: 28/09/2015 | 09:47
Replies: 8
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by: mijthebarber
on: 28/09/2015 | 09:47
Just for the email and went through it ,,,, always good to give you an idea of what Giffgaff are thinking , it seems data speed and overall Giffgaff branding seems to be the order of discussion ..... Anyone else done it yet and what you think there trying to sort out ??
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by: nikmobile
on: 28/09/2015 | 10:49
Surveys are done for a reason they want to know what's in demand as things change from month to month , maybe for us not a good thing but after all giff gaff is a business .
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Message 5 of 9
by: isabel1066
on: 28/09/2015 | 09:52
i did the survey i do not think there is a problem they just wanted your views.
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Message 2 of 9
by: mijthebarber
on: 28/09/2015 | 10:37
You think ,,, normally it's views but with a motive to change something else.
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Message 3 of 9
by: itwashimnotme
on: 28/09/2015 | 10:37 edited: 28/09/2015 | 10:41
I too completed the survey however I have little confidence that our views as customers play much part in giffgaffs actual decision making. Giffgaff are great at asking for our views but rarely it seems are our views implemented. Call me a cynic but I think that it's just more PR hogwash! 'smoke and mirrors' & maybe even 'bait and switch'
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by: nikmobile
on: 28/09/2015 | 10:49
Surveys are done for a reason they want to know what's in demand as things change from month to month , maybe for us not a good thing but after all giff gaff is a business .
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Message 5 of 9
by: mijthebarber
on: 28/09/2015 | 10:51
Suppose pays someone to go through it ,,, and sees an overall demand !!
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Message 6 of 9
by: ip633
on: 28/09/2015 | 11:06
I haven't seen that survey, but there is an interesting discussion about branding in this thread:

http://community.giffgaff.com/t5/Contribute/Drop-the-outdated-run-by-you-slogan/m-p/17367368
Message 7 of 9
by: jfh
on: 28/09/2015 | 21:38
Looks as though it was a different survey to the one I recently received.
Message 8 of 9
by: midnightgirl17
on: 02/07/2016 | 04:57
Is the survey still up
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