Knowledge Base


Started by: natty_noo
On: 04/08/2018 | 20:52
Replies: 13

by: chand311
on: 07/08/2018 | 10:33

Never seen this issue on my profile.

Message 12 of 14
by: natty_noo
on: 07/08/2018 | 21:14

@alex_w wrote:

That indicator only references your online status on the community. I can think of a few reasons why it might show incorrectly - the main one being that it pulls the on/off status using APIs but under some circumstances it can pull cached information instead of current information. In such situations, logging out/in can help, as can simply waiting a few minutes to see if it updates.

Thanks @alex_w , next time i'll try logging back out/in to see if it clears it.

Message 13 of 14
by: natty_noo
on: 07/08/2018 | 21:15

@pault1974 wrote:

So I was wrong. Smiley LOL

But you tried @pault1974 , that's the main thing Smiley Wink

Message 14 of 14