This question has a Best Answer. Go to Best Answer
It's an attractive idea for users, but probably not for the company. At the moment they can't even correctly read the usage data for the Monthly Usage Statement, so the advice for the next goodybag is shown wrongly.
It would be very interesting to see if staff can generate statistics about how much giffgaff income would go down if everyone had chosen the perfect goodybag for their usage.
I suspect that the goodybag prices or allowances would need to be adjusted upwards to compensate, so that total income remained the same.