Knowledge Base


Started by: joycsee
On: 17/07/2016 | 12:07
Replies: 9

by: joycsee
on: 17/07/2016 | 12:07



There are spelling mistakes on the website and I'd just like to let the web admin section know, so that they can correct them, but I can't find a general admin address to report such things.  Could anyone let me know how I can contact Giffgaff admin?



Message 1 of 10
by: harrrrrry
on: 17/07/2016 | 12:41 edited: 17/07/2016 | 12:44

Starting a new thread in Contribute and adding the tag Raised by You used to work, but I see no evidence that anybody in giffgaff bothers looking for them these days.


Nevertheless, its the right way to report things that can be fixed without needing a lot of discussion -- making sure you include the correct URL as well as the error details.

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Message 2 of 10
by: sarahbanahnah
on: 17/07/2016 | 14:57
Lol chill out. Its only a spelling mistake
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Message 3 of 10
by: mcilwraith
on: 17/07/2016 | 17:52

Open a thread in contribute with links to the mistakes and report your own thread @joycsee

But there have been a lot of threads bringing up mistakes 

They could have been reported already 

Message 4 of 10
by: neeko24
on: 17/07/2016 | 22:05
it's not something major though is spelling mistakes. you could try contact and agent and see if they can guide you the right way
Message 5 of 10
by: harrrrrry
on: 17/07/2016 | 22:19 edited: 17/07/2016 | 22:24

It is not an agent matter.


Agents are for dealing with problems with your account. That means something that is personal and involves either pounds, pence, minutes, text or quantity (rather than quality) of data.


It should be obvious it is not an agent matter, because there is no category for it in the ask agent form.


Repeat, it is not an agent matter. Please don't waste agent's time with website problems.

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Message 6 of 10
by: danshevik
on: 17/07/2016 | 23:12

If that is how you want to spend your time,  just create a new thread for every spelling mistake you see. It's what others do. And they probably make a pretty penny for it too.

If you can't fix what's broken, you'll go insane.
Message 7 of 10
by: giffer23
on: 18/07/2016 | 10:40

Dont worry about them, they are everywhere. 

Message 8 of 10
by: germansheppard234
on: 18/07/2016 | 17:35
Happen there spelling is corrected by spell check , my phone changes words all time, bear in mind some learnt ITA some correct engish and some American, what u get when country is multi national, notice I spelt there wrong should been their but that's spell check for u, not worth worrying about it
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Message 9 of 10
by: jimfraegala
on: 18/07/2016 | 18:56
Something I neve rnotice to be honest, is it just me?

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Message 10 of 10