Helper's Refresh Session: Roam Like At Home

[#1]

Hey @giffgaff20147

That's correct. Members that don't have enough UK usage  will get a 14 days grace period and if they fail to provide UK residency the eligibility status will be turned OFF. It's important to remember that members will only be entitiled to a grace period once.

[#2]

@h_henna

Thanks for responce that makes it easy to explain to members