Knowledge Base

Helper's Refresh Session: Roam Like At Home

Started by: h_henna
On: 09/10/2018 | 11:04
Replies: 11

by: h_henna
community giff-staffer

on: 12/10/2018 | 15:01

Hey @giffgaff20147


That's correct. Members that don't have enough UK usage  will get a 14 days grace period and if they fail to provide UK residency the eligibility status will be turned OFF. It's important to remember that members will only be entitiled to a grace period once.


Message 11 of 12
by: giffgaff20147
on: 12/10/2018 | 15:11


Thanks for responce that makes it easy to explain to members 

Message 12 of 12