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Hope it's fixed for Xmas day

Started by: wilja
On: 23/12/2018 | 09:07
Replies: 19
Reply

by: wilja
on: 23/12/2018 | 15:39

@4128334 Your right, it  is much better at the moment hopefully it continues. 🤞

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Message 11 of 20
by: joolzian
on: 24/12/2018 | 10:36

I suspect a Lithium underdose.Smiley Very HappyIt is pretty slow though. Smiley Frustrated

Message 12 of 20
by: paul_d_
community giff-staffer

on: 24/12/2018 | 17:27

Evening folks,

 

Sorry about the really really slow community, it's something we are aware of since the 6th December and has (as well as a few other issues) been raised with our platform provider (now also escalated). I am experiencing the same speeds you are (which is slow to snails pace)   so were all in this together Smiley Sad 

 

We did pop up a Service Issue thread last week regarding this & other issues which you can view here: https://community.giffgaff.com/t5/Service-Updates/Ongoing-Community-Platform-Issues-6th-December-201...

 

We are on the case and as soon as we know more we will share this with you.

 

Once again we apologise for this & appreciate your patience.

 

Paul.

giffgaff Educator

Message 13 of 20
by: techiebloke
on: 24/12/2018 | 17:43

@paul_d_

 

Hope you aren't on duty tomorrow Paul as I'd imagine quite a few people will be posting.

 

If you are, you have my sympathy and I hope you have a good Christmas and New Year

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Those who mind don't matter and those who matter don't mind
Message 14 of 20
by: paul_d_
community giff-staffer

on: 24/12/2018 | 18:17

Actually @techiebloke I am hehehe

 

I'm on all day tomorrow & all day 26th haha, however I'm now finished for the night.

 

Any probs you have our lovely @_kara_ &  @guy_ow to keep you company for the rest of the night Smiley Happy

 

See you all tomorrow & if not Merry Christmas All.

 

Paul.

giffgaff Educator

Message 15 of 20
by: sha_shah1
on: 24/12/2018 | 22:49 edited: 24/12/2018 | 22:51

for me its working fine at the movement.i hope this will not happen again .it  was really painfully slow.

@@ 

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Message 16 of 20
by: bobrobinson
on: 25/12/2018 | 04:15

Seems ok today folks.

All the best and hope you all have a great christmas

Take care and have fun

BobSmiley Happy500_F_47002791_qm6N11DpoZLRapHZmfKXE6oscWnLtrEa.jpg

 

 

 

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Message 17 of 20
by: allan1954
on: 25/12/2018 | 09:02
yes the forum seems a lot better today.
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Message 18 of 20
by: giammy85
on: 25/12/2018 | 22:52
Running smoothly for me today
Message 19 of 20
Highlighted
by: wilja
on: 29/12/2018 | 14:12

That's it I've had enough. Just logged in to try to help on forum. It's actually worse for me than before Xmas. All I keep getting is post flooding again and when my answers do go through it's not showing !! A waste of time 

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Message 20 of 20