I've just logged in with intention of spending a few minutes in the help and support forum. Jeez it is painful!!!! Every time I try to post an answer it delays and eventually comes up with the " post flooding " Now I know this isn't unusual but at the moment it's atrocious , so bad that I really can't be bothered to stay and help. I might add I'm having no problems with other forums. Now come Xmas day there will be many people wanting help in setting up the phones they have purchased as presents. Not a good advert for giffgaff if others like myself are unable to help. Fix it please giffgaff. Help and support is possibly the most important section on the forum and will be needed by the newbies
I am having the same problem, taking 20 to 30 seconds to award a Kudos.
As to replying to a Post forget it will not post at all.
Hope this a temporary glitch, as you say will be a disaster if it carries on over Christmas.
Are you using the App?
Have a Great Day