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[Invalid Link] Place or remove an IMEI bar

Started by: figment_uk
On: 06/04/2019 | 11:07
Replies: 6
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by: figment_uk
on: 06/04/2019 | 11:07 edited: 06/04/2019 | 17:50

@antonlg 

@h_henna 

 

It would seem the agent form to place or remove an IMEI bar has a new home, but nobody left a forwarding address!

 

The form has moved from: 

https://support2.giffgaff.com/app/ask/Phones/Place-or-remove-an-IMEI-bar/form

 

to:

https://support2.giffgaff.com/app/ask/My-account/Place-or-remove-an-IMEI-bar/form

 

and needs updating on: 

 

https://community.giffgaff.com/t5/Using-giffgaff/When-to-contact-an-agent/ta-p/9114714

 

and:

https://community.giffgaff.com/t5/Help-Support/What-Does-A-Great-Post-contain/m-p/21078824#M7719016

 

 

I do not work for giffgaff, so cannot check anything on your account. This is a public community - please do not post any personal info.

Message 1 of 7
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by: h_henna
community giff-staffer

on: 08/04/2019 | 09:21

Morning Folks,

 

Thanks for flagging @figment_uk. Both Links have now been updated.

 

Cheers,

Henna x

Message 6 of 7
by: clikasarus
on: 06/04/2019 | 12:28

@figment_uk 

 Great spot my friend very much appreciated 

👍🏻

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Message 2 of 7
by: bobrobinson
on: 06/04/2019 | 12:39

Thanks so much @figment_uk 

It is a handy link that i use when people lose there phone and sim.

As now sims are avalable in shops now they just need to have there phone blocked.

All the best and have a greay day.

BobSmiley Happy

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Message 3 of 7
by: woodyuk
on: 07/04/2019 | 08:28

@figment_uk  I've raised this in the KB editors group so hopefuly the "when to contact an agent" article will be updated soon.

Message 4 of 7
by: endorphin
on: 07/04/2019 | 10:49

The dreaded left hand/right hand syndrome strikes again! Smiley Frustrated

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Message 5 of 7
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by: h_henna
community giff-staffer

on: 08/04/2019 | 09:21

Morning Folks,

 

Thanks for flagging @figment_uk. Both Links have now been updated.

 

Cheers,

Henna x

Message 6 of 7