Is quick reply working?

[#1]

For some reason quick reply isn't working for me tonight. I click on it, as usual, but it instantly changes to 'advanced reply'. My settings haven't changed, i've already checked them in case there was a glitch that had reverted it back, but no, it's just as it's always been.

Is anyone else having trouble, or is it just me? And if it is just me, why, when i haven't done anything different?

[#2]

Hi @natty_noo Mine is doing exactly the same.

[#3]

@natty_noo

Seems to be a bit of a gliche..... quick reply not working here either, as you will probably have noticed, otherwise i would of replied about ten seconds earlier.....

[#4]

@bulletthebluesky341 @spacefrog

Thanks both, i was hoping it wasn't just me! I hope it's fixed soon, because it's driving me mad

[#5]

This problem has been flagged up in the service issues thread and the latest from an educator is that it's been raised with the relevant team.

https://community.giffgaff.com/t5/Service-Updates/Think-you-ve-found-an-unreported-service-issue/m-p...

[#6]

Working for me lg k10 on app

[#7]

Hey @natty_noo

Unfortunately, we have seen a few reports that when clicking reply, rather than going to quick reply it takes you to advanced reply. We have raised this and as soon as we have any updates, we will keep you posted.

Alexandra

[#8]

Thank you @woodyuk @alexandra_mg @garyg1690

I didn't think to look in the service thread, i don't think i've ever looked in there actually.

That'll teach me

[#9]

still broke today.

[#10]

Really annoying