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Started by: hamishlaw
On: 08/10/2011 | 16:50
Replies: 6
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by: hamishlaw
on: 08/10/2011 | 16:50

I confess I do not see much value in the requirement to add a label to the new ideas. I am more often than not confused by the choice and end up with a random selection.

 

Am I missing something in what it adds to the forum ? Is it to assist with searching the forum and if so does it really work ?

Message 1 of 7 (195 Views)
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by: jonmc95
on: 08/10/2011 | 16:52

By labels do you mean tags?

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Message 2 of 7 (187 Views)
by: darrenpainter
on: 08/10/2011 | 16:53

Labels as in

Marketing, Member Service, Technical, Business Practice and Goodybag Suggestions.

 

They probably provide more help to giffgaff in managing the ideas rather than for the community itself

i.e Goodybag suggestions allows them to auto disregard any marked as such Smiley Happy

Message 3 of 7 (183 Views)
by: jonmc95
on: 08/10/2011 | 17:07

darrenpainter wrote:

Labels as in

Marketing, Member Service, Technical, Business Practice and Goodybag Suggestions.

 

They probably provide more help to giffgaff in managing the ideas rather than for the community itself

i.e Goodybag suggestions allows them to auto disregard any marked as such Smiley Happy



Well in that case there is a use for them. Smiley Happy

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Message 4 of 7 (175 Views)
by: hamishlaw
on: 08/10/2011 | 17:12

Now DP I am swithering over accepting your comment as the solution as you are only offering a probability! Now if one of the giffgaff world confirms the position my dithering will cease Smiley Wink

 

I would however add that if people like me who select at random because it does not mean anything to them is it really a useful tool ?

Message 5 of 7 (173 Views)
by: wcssj
on: 08/10/2011 | 18:23 edited: 08/10/2011 | 18:25

I think the labels would be more use if they were set by, and only visible to, gg staff. That way the labels could become more 'descriptive' (i.e. scathingSmiley Wink) and allow gg staff to view/search/sort the ideas more effectively.

Message 6 of 7 (165 Views)
by: jtemplar
on: 17/02/2012 | 14:11 edited: 17/02/2012 | 14:18

I agree that the label thing is a bit of a miss for me.

 

I had a hell of a time trying to post a new idea because I had no 'idea' I needed to provide a label and so kept getting an error.

 

It then took days to finally get an Educator to answer my call for help.

 

If the label must be selected when posting a new idea then an idea would be to say so on the new idea page.

 

Just an ideaSmiley LOL

 

john

Message 7 of 7 (146 Views)